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Birkenhead Point to host body-positive Stylists in Residence

Inside Retail

Since its launch in 2020, the Mys Tyler app has been downloaded almost 200,000 times and formed an online community of more than 750 contributors globally – a third of them Australian women. “Our contributors love being able to browse through the shops and get to know the retailers.

Fashion 264
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Why personalisation is key to digital success

Inside Retail

With advances in AI poised to power the next generation of customer experience, retailers would be wise to increase their focus on personalisation and optimisation to meet consumer expectations. But it is much more than that and can be a large contributor to a customer’s overall satisfaction with a brand.

Consumer 130
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Sleep Number Debuts High-Touch Store With Sustainability Built Into the Design

Retail TouchPoints

Inspired by Sleep Number’s cornerstone smart bed 360, slated to debut later in 2022, the new store design, which launched at the retailer’s Edina, Minn. store on June 23, 2022, boasts technology to guide customers toward healthy sleeping habits as well as supporting its in-store sleep experts. is scheduled to be unveiled on July 28.

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Belles Hot Chicken talks crowdfunding campaign and global growth plans

Inside Retail

Belles’ managing director Joss Jenner-Leuthart told Inside Retail that the brand has chosen to raise funding through this particular route – rather than a traditional capital raise – as it provides customers with the opportunity to connect more deeply with the brand, and feel a genuine sense of ownership over it.

Planning 244
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Managing retail touchpoints for a positive customer experience

Retail Focus

The retail environment has witnessed many changes during the past couple of years. During and following the pandemic, retail formats have changed on several levels. On the one hand, operational changes and on the other hand, changes linked to the user experience. Ghalia BOUSTANI, PhD.

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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

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How Streamlining Digital Checkout Boosted Polywood Conversions Nearly 50%

Retail TouchPoints

“We had been using our online shopping cart’s default checkout process, which required five to six clicks to get to the point where you can check out,” said Sean Valencourt, EVP of Information Systems at Polywood in an interview with Retail TouchPoints. “It We know [customers] want the product — they added it to their cart,” said Valencourt.

Checkout 168