Retail TouchPoints
SEPTEMBER 25, 2023
“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. Retailers have to right-size consumer expectations.
Retail TouchPoints
JANUARY 30, 2024
The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction. An AI committee can actively oversee the ethical deployment of AI in areas like personalized shopping experiences and customer data usage.
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Retail TouchPoints
SEPTEMBER 1, 2022
But in the midst of today’s current supply chain issues, inflation and fluctuating consumer demand, many retailers are finding themselves in the opposite scenario, with an excess of stock. Take Back Control With Tech-Enabled, End-to-End Supply Chain Management.
Retail TouchPoints
SEPTEMBER 14, 2023
that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. Unfortunately for retailers, fast fulfillment is rapidly moving from a differentiating “perk” to a consumer expectation. “On Until someone invents a Star Trek -style replicator (“Tea.
Retail TouchPoints
NOVEMBER 18, 2021
Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Holiday shopping season is upon us.
Retail TouchPoints
FEBRUARY 28, 2024
Analysis-ready models eliminate the need for manual data engineering, science and analysis, all of which can be time-consuming and prone to error. Supply Chain Management model: This model helps retailers manage their supply chain by tracking inventory levels, logistics and supplier performance.
Retail TouchPoints
FEBRUARY 11, 2021
We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Consumers appreciate the focus on health and safety.
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