article thumbnail

How scrutiny over prices could impact Coles’ and Woolworths’ loyalty programs

Inside Retail

In Australia, the growing importance of loyalty programs could be seen in the half-year results of both Coles and Woolworths , the country’s leading supermarkets, which reported that the e-commerce, digital and loyalty aspects of the business were responsible for strong growth. billion in 2024. The Coles App had a 42.3

article thumbnail

Coles pockets $1 billion profit as Smarter Selling pays off

Inside Retail

Coles’ Smarter Selling strategy is paying off for the Australian supermarket giant, with approximately $300 million in extra savings in the bank at the end of FY21. At its full year results announcement on Wednesday morning, Coles revealed that net profit broke the one-billion-dollar mark, rising 2.8 per cent to $1.005 billion.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Eighteen months post-merger, Lotus’s growth is stagnating. Here’s why

Inside Retail

It operates 163 units with an average size of just over 5,200 square metres, but 80 of them are much bigger than that: cavernous warehouses where retail buyers and end consumers load up oversized shopping carts with bulk items at wholesale prices. Net profit was up by 8.9 Same-store sales growth was almost flat-lining at 0.5

article thumbnail

Coles’ challenges for the year ahead: reining in costs and retail crime

Inside Retail

Despite consumers’ changing spending habits, Coles delivered a positive result on Tuesday, with sales at the Australia supermarket chain slightly up year on year. And while net profit was slightly down from FY22, this still resulted in more than $1 billion being added to the business. Is inflation embedded?

article thumbnail

How Coles’ half-year results underscore Cain’s legacy

Inside Retail

Coles’ sales were reasonably good , [and it] had very positive results in EBIT and net profit,” Mortimer told Inside Retail. “If If you compare that to Best & Less’ numbers that came out [on Tuesday], it had good sales [up 13 per cent] but awful profit numbers [down 33 per cent] – it’s like a tale of two cities.”

article thumbnail

Woolworths flags concerns across supply chain, customer experience

Inside Retail

Despite group net profit hitting $1.5 According to Woolworths Group chief executive Brad Banducci, the business was hit on all sides by supply chain disruptions, product shortages, team absenteeism, and flood damages, while also witnessing a shift in consumer behaviour driven by rising prices. per cent, New Zealand food up 6.6

article thumbnail

To Thrive in the New Global Ecommerce Marketplace, Toys ‘R’ Us may Need to Think Small

Retail TouchPoints

But it turned out that the emporium of toys, games and fun could not in the end withstand the relentless competition and margin hits from the internet and supermarket retailers. We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high.