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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

Your grandma shops online. But for retailers, having an online strategy isn’t enough — especially if it’s an outdated one, and only designed for one generation. A new generation of shoppers, Gen Z, are bending online shopping to their will. Three suggestions: Adapt to where and how Gen Z wants to shop.

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How To Build A Self-Service Experience You’re Proud Of

Star Miconics

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Consumers now expect payment solutions that both anticipate and address their needs no matter where, when, or how they choose to shop.

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Top Retail Trends of 2021

365 Retail

Continue reading to familiarise yourself with the top retail trends of 2021. . A rise in online shopping . With brick and mortar stores no longer a necessity, consumers can browse goods and services from the comfort of their own homes and checkout at the touch of a button. The proliferation of social commerce.

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

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Let Shoppers Checkout with Amazon Pay

Small Biz Trends

Amazon Pay is a fast and easy way to purchase products and services. They can shop with Amazon Pay at your store. Even Independent shop owners can link with Amazon to let buyers used credit card information stored. Amazon Pay is a service customers can use. Streamlining the shopping journey is the goal. Like, 2.9%

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More Consumers Demand Shipping Transparency from Retail Businesses

Small Biz Trends

Online consumer purchases are increasing, and this means more shipping. And according to the latest research from ShipStation, more consumers are demanding shipping transparency from retail businesses. Consumers Demanding Shipping Transparency. The key is to provide the option. ” Image: Depositphotos.

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5 Do-or-Die Retail Trends for 2022

Independent Retailer

However, there is a catch: many of the rapid-fire changes that retailers rushed through in response to the pandemic have proved surprisingly popular with consumers. During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. Consumers are Looking for Happiness.