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How consumers’ forensic focus on prices is driving cross-shopping

Inside Retail

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

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Why supermarkets could face scrutiny for the way they discount, too

Inside Retail

Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. Choice is looking for the real deal Supermarkets are where Australians feel cost-of-living pressures the most, and food inflation is far from a myth.

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The new Tiktok challenge waging war on the major supermarkets’ pricing

Inside Retail

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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“No immediate impact”: Experts weigh in on Senate Committee’s recommendations

Inside Retail

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Data: Ocado named fastest growing supermarket for second month in a row

Retail Gazette

Ocado has maintained its title as the fastest growing supermarket for the second month as total online share reached 12% for the first time since July 2022. in the 12 weeks to 14 April, ahead of the online market which grew by 6.8%. portion of the market. Ocado accounted for 1.9% share it held a year ago.

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Coles confuses customers with new reusable plastic promotion

Inside Retail

Despite pledging to stop handing out plastic toys with purchases of groceries on environmental grounds , supermarket Coles last week announced a new line of plastic picnic goods that can be earned by customers using their Flybuys card at a supermarket or online. It doesn’t appear to be very consistent.”. It’s just more new s**t.”.

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Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec

Retail TouchPoints

Discount supermarket retailer Lidl U.S. where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Kerr is returning for a second stint at Lidl U.S., Kerr is returning for a second stint at Lidl U.S.,