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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.). Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO.

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Utilizing the External Data Boom for Digital Shelf Optimization

Retail TouchPoints

Publications about marketing often invoke the comparison of a digital shelf with a physical one. Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. This comparison, however, has its limits.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. Although there’s no such solution available right now in the market, the industry is working furiously to make it a reality in the near future.

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What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

Retail TouchPoints

Self-quarantine further added complications to the mix, as consumers and businesses alike were forced to change the way they bought and sold these items, respectively. While delivery delays were experienced at the beginning of self-quarantine, many changes in consumer behavior may prove transitory. Bureau of Labor Statistics.

Consumer 227
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Retail appointments of the week

Inside Retail

George has extensive experience and background in telecommunications, media and corporate finance. Booktopia’s strong market position and loyal customer base mean it has huge potential for further growth,” said George. L’Oreal India names new managing director. By Rakshnna Pattabiraman. Amit leaves a strong legacy to follow.

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Mirvac finds a good fit with social fashion app Mys Tyler

Inside Retail

Kelly Miller, general manager of retail at Mirvac, said the partnership will provide opportunities to bring digital and physical communities together. “As Neill’s background is telecommunications but she said the idea for Mys Tyler had been brewing since 2014, when she was living in New York. Solving the $1 trillion ‘fit’ problem.

Fashion 246
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One in Three Brits Would Prefer To Reach Customer Service via WhatsApp

365 Retail

Despite call centres being a traditional means of communication between brands and their customers, this is now the preference for under half of the UK population (43%), according to a survey of 1,000 Brits by telecommunications provider Esendex. Two in three Brits are also happy to receive marketing messages from businesses.