Remove Consumer Remove Loss Prevention Remove Point of Sale
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Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

Retailers invest heavily in loss prevention personnel, surveillance devices, electronic sensors and other security measures designed to make stealing as difficult as possible and they mostly succeed. Mitigating those risks is important but food safety might be the most important of all.

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Three Design Tips for Fighting Shrink

Retail TouchPoints

How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. What are the most customer-friendly ways to protect high-value items from smash-and-grabs?

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Shekel Introduces Contactless Checkout Solution For Grocers

Retail TouchPoints

Fast Track aims to eliminate the need for consumers to enter product codes via touchscreens by automatically recognizing produce, bakery and specialty items. Fast Track also can help improve accuracy for retailers, which can boost loss prevention, reduce errors at checkout and create a better self-checkout experience for customers.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. Are consumers returning products less often?

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

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Kookai turns to Avery Dennison to boost supply chain and omnichannel

Inside Retail

Amelia Adey, loss prevention and compliance manager at Kookai Australia explains: “We wanted to remove any customer dissatisfaction due to out-of-stock items or missed sales due to inventory not being accurately represented in our stock file.

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Customer Behavior in Retail

Cisco Retail

The people counters at the entrance are notoriously inaccurate and the only other reliable point of contact is frequently at the Point of Sale (POS). In many cases Consumer Packaged Goods (CPG) manufacturers pay for their merchandising location in the aisle, think of Coke and Pepsi in the beverage aisle.