Remove Consumer Remove Fulfillment Remove Inventory Management Remove Returns
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Returns Reimagined: How Tech Can Help

Retail TouchPoints

As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. returns reached a staggering $743 billion in 2023, representing over 14.5% As a result of this burgeoning problem, retailers have started to incorporate return fees.

Returns 231
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Century 21 to Relaunch with Enhanced Ecommerce and Fulfillment Capabilities

Retail TouchPoints

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. The space will allow the retailer to stage inventory, satisfy merchandise pickup and delivery and fulfill store-based and ecommerce orders.

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Zalando improves profitability due to lower fulfilment costs

Retail Gazette

It noted the “substantial improvement” in profitability was driven by lower fulfilment costs and successful inventory management, which contributed to a 1.3% We are returning to growth. adjusted group EBIT margin. Gross merchandise volume (GMV) edged up 1.3% to £2.8bn (€3.3bn) while group revenue slipped 0.6%

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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. Speed-to-restock is key in the returns cycle.

Returns 256
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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. This year the powerful combination of the special sale dates in Q4 (like Target, Amazon and Walmart holding October Black Friday events) and an increase in ecommerce holiday shopping means that this upward trend for returns will continue.

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Five Best Practices In Retail Inventory Management

Retail Minded

Retailers know that inventory management is time-consuming and can pose difficulties. Thanks to technology-enabled best practices, managing inventory is easier than ever. You can optimize inventory management and drive business results, whether you’re a small retailer or a large chain.

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How to Revolutionize Inventory Management

Independent Retailer

Having insufficient stock to fulfill demand results in missed sales, causes reputational damage, and sends customers to competitors. Next-generation analytical and planning tools interpret vast volumes of data so that retailers can predict and react to disruptions before they affect inventory levels. by Paula Biste.