Retail TouchPoints

JUNE 27, 2022

After two years of online browsing, consumers are eager to get out of the house and into the store. And as consumer discretionary spending continues to grow , retailers and brands around the world are exploring new ways to capitalize on the next wave of in-person shopping and experiences. So what’s the plan?

Advertising 256

Advertising Employee Engagement Consumer Marketing 256

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. 2 The research identified six guiding principles that retailers can apply in strategically planning for and managing the potential long-term effects of Covid.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

I Vend

DECEMBER 13, 2022

Shopping activity is up, and consumers are buying goods they wouldn’t normally purchase during the rest of the year. Increase employee engagement by 20-30%. Increase shareholder returns – retailers with consistently high customer-satisfaction scores have a three times higher return.

Promotions 95

Promotions Employee Engagement Checkout Returns 95

Wiser

JULY 25, 2022

Improving your sales team management. This means that efficiency will increase, hopefully leading to smoother consumer experiences and more deals won. Studies show that consumers respond better to meaningful human interactions while shopping. Maximizing your potential sales revenue. These are just a few possibilities.

Employee Engagement 148

Employee Engagement Target Market Consumer Management 148

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

365 Retail

DECEMBER 7, 2021

But looking beyond the seasonal rush, retailers are finding themselves shorthanded during a period of significant, and ongoing, industry change as they adapt to changing consumer preferences, the transition to digital business processes and reinvent their physical spaces to respond to a pandemic impacted landscape.

Employee Engagement 52

Employee Engagement Planning Customer Experience Consumer 52

365 Retail

JULY 13, 2021

Retailers need urgently to digitise store management processes, and communications and training as the role of the store worker changes, says Fabrice Haiat, CEO of YOOBIC. This problem has suddenly become real and the on/offline channel split looks like it will never return to the way it was. Procedures.

Payment Services 52

Payment Services Visual Merchandising Employee Engagement Management 52

Inside Retail

NOVEMBER 1, 2021

Last year, 40-year-old Australian furniture retailer Freedom underwent a significant turnaround, which involved a major rebrand, a return to its design-led roots and a focus on omnichannel. But we’ve managed to keep forward momentum on that, which is good. BC: Consumers have all this choice. It was a huge change agenda.

Checkout 246

Checkout Visual Merchandising Shopping Employee Engagement 246

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

But modern store employees need real-time solutions to adapt to ever-changing environments. Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. What is retail workforce management?

Management 76

Management Payment Services Employee Engagement Store Operations 76

Retail TouchPoints

NOVEMBER 21, 2022

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Just as consumers expect high-quality service when they walk into a store, employees demand respect from their employers and consideration of their wants and needs, both personal and professional.

Customer Experience 297

Customer Experience Employee Engagement Management Consumer 297

Theatro

MAY 4, 2020

Enabling New Customer Engagement Norms and Models. Instill Consumer Confidence with Clear Signals like Visible Social Distancing, Sanitation Measures, and Employee Protections. In uncertain times, consumers read into everything. Turn on Ship-from-Store to Help Manage Inventory and Reduce Shipping Costs.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52

Hyken

MARCH 25, 2022

This week we feature an article by Anjan Pathak, Co-founder and CTO at Vantage Circle , an Employee Engagement Platform. Thus, your customer experience team is the driving factor behind loyalty and returns in the long run. When things go tough, your customer service representatives need better management, not more money.

Customer Experience 62

Customer Experience Employee Engagement Returns Planning 62

Indigo 9 Digital

MARCH 11, 2022

And given the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts. After telling Chick-fil-A employees what happened Daryl Howard, a Chick-fil-A Manager, quickly sprang into action and began working on the veteran’s car. Provide valuable services.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

A1 Retail

MARCH 21, 2023

Sizer leverages computer vision and AI to solve the sizing gap in digital fashion retail – helping fashion retailers increase sales and reduce returns by matching shoppers’ exact body measurements against garment data to deliver accurate, data-driven sizing recommendations.

ATS 59

ATS Employee Engagement Fashion Customer Experience 59

365 Retail

MARCH 21, 2023

Sizer leverages computer vision and AI to solve the sizing gap in digital fashion retail – helping fashion retailers increase sales and reduce returns by matching shoppers’ exact body measurements against garment data to deliver accurate, data-driven sizing recommendations.

ATS 52

ATS Employee Engagement Fashion Customer Experience 52

Retail TouchPoints

NOVEMBER 14, 2023

Because while good data can help to create the kind of personalized experiences that drive business growth, offer value to the consumer and build lasting customer loyalty, there’s a catch — consumers are hesitant about sharing their data. As Managing Director for SAP Labs U.S. As Managing Director for SAP Labs U.S.

Employee Engagement 225

Employee Engagement Consumer Marketing Management 225