Inside Retail

MAY 25, 2023

The big picture According to Mark Stafford, national sales director in ANZ for Checkpoint Systems, a company that specialises in loss prevention, the rise in homelessness and loitering has contributed towards aggressive behaviour and increases in theft at high-risk locations. It’s the best move they can make,” he noted.

Shrinkage 130

Shrinkage Loss Prevention Location Planning 130

VMS

JANUARY 25, 2022

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. Now is the time to stop thinking of returns as a cost of doing business and begin to view them as a time to truly engage with your consumers.”.

Returns 52

Returns Loss Prevention Payment Services Visual Merchandising 52

Retail TouchPoints

OCTOBER 31, 2023

How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset? The good news: Skills developed on the consumer side can be flipped around and used to fight retail crime. Here are three possible areas of focus. Identify your ‘core shoplifters.’

Loss Prevention 297

Loss Prevention Sporting Goods Customer Experience Store Layout 297

Indigo 9 Digital

MAY 2, 2022

With the growth of DIY videos on YouTube there is a clear demand by the market for consumers to become experts by learning from other experts like you. In recognition of the company’s outstanding customer service earlier this Costco ranked number one in the American Customer Satisfaction Index in the discount and department store category.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52