Retail Returns Increased to $761 Billion in 2021
VMS
JANUARY 25, 2022
Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. Now is the time to stop thinking of returns as a cost of doing business and begin to view them as a time to truly engage with your consumers.”.
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