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6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

Since 90% of the United States population lives within 10 miles of a Walmart store this move has become a game changer for the retailer. Consumers love shopping online but what they really want is control. Be honest, before the pandemic weren’t you were part of the vast majority of consumers that had never tried curbside pickup?

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Retail Insider Transforming Awards – the Most Promising Newcomer category

Retail Insider

The Great British Exchange offers a route to market for small and artisan British brands through partnerships with the likes of Ocado, John Lewis and Amazon while Street Bees runs focus groups that upend traditional market research procedures in favour of in the moment reaction from consumers. 2020 winner Infarm.

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Harvey Nichols announce luxury resale service

365 Retail

Reflaunt’s mission is to build a world of positive consumption by bridging luxury fashion brands with leading second-hand marketplaces, encouraging consumers to extend the life of their pre-loved items through resale. Harvey Nichols has announced the launch of an innovative new luxury resale service in partnership with Reflaunt.

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Marks & Spencer’s Turnaround Strategy, Why it’s Working

Indigo 9 Digital

Marks & Spencer has said it started out with third party brands flowing through its distribution network but it is planning to give sellers the flexibility to use a drop ship model where the brand holds onto its inventory and fulfills the order itself. “M&S’s

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3 Keys to Creating a Successful Third-Party Marketplace: Compete on Your Terms, Not Amazon’s

Retail TouchPoints

As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare. In fact, many third-party marketplaces are nearly invisible to the end consumer. But this model is unlikely to work for most retailers.

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Preparing for the Unknown: Effectively Using Data to Predict this Year’s Holiday Trends

Retail TouchPoints

However, in the midst of all the challenges the year brought, the retail trends we saw last holiday season won’t just be a change in what’s been a norm — instead, they’ll be an acceleration of the shopping shift we’ve seen over the last decade. Even more impressively, online and non-store sales were up 23.9%, to $209 billion.

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

With this in mind several Nordstrom stores offer a dizzying number of services including: shoe repair, personal styling, gift wrapping, in-store drop off of online returns from other retailers, onsite alterations, dry cleaning, monograming, and an endless array of beauty services. Personalized shopping recommendations.