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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

Interactive fitting rooms increase consumer engagement by providing outfit and accessory suggestions, size availability, and color options. With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. by Dean Frew.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Circle K , and AutoZone are already using 5G to connect their stores. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Augmented reality (AR) and virtual reality (VR) powered by 5G can delight and wow customers. Tractor Supply Co.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Here are a few foundational ways technology has enabled better customer and associate experiences along the path to purchase, even in smaller spaces. Controlling traffic volume and giving the perception of control and exclusivity to the consumer is one way to make the most out of each square inch. Appointments.

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The Rise of Micro Markets in Airports

Retail TouchPoints

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

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Inventory management for efficiency and experience

I Vend

‘Out of stock’ – a phrase that no retailer wants to utter, and no consumer wants to hear. Not being able to buy what they want frustrates consumers, who are demanding that retailers are ‘never out of stock *. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience.