Clienteling Merchant Services Returns Shopping 
Small Biz Trends
DECEMBER 2, 2021
What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.
Retail TouchPoints
JANUARY 20, 2022
For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story. What about enhanced health and safety measures?
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Retail Minded
JULY 9, 2021
The social distancing restriction for example meant that more people are shopping online than in brick-and-mortar stores. You may also want to enter a partnership with those stores that have the same clientele as your business. You can use these platforms to conduct a quick survey and even obtain feedback on your products or services.
Storis
JANUARY 22, 2024
Additionally, as in-person shopping is expected to accelerate , furniture retailers can modernize store design to enhance the environment. Retailers are also offering services within their spaces. They simply shop. Buy with Prime” enables Shopify merchants to use Amazon’s payment and fulfillment services.
Retail TouchPoints
JULY 12, 2021
Above all, they must keep the customer experience top of mind, and Amazon sets the benchmark for customer experience and expectations when it comes to online shopping. Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?”
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