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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. In this quest for data-driven precision, merchants must understand the power of the address and its immense strategic value.

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A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?” Inertia and not knowing where to start when it comes to implementing ecommerce into their warehouse operations are holding back many merchants.

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story. What about enhanced health and safety measures?

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15 Return Policy Examples

Small Biz Trends

What happens when a customer returns an item they’ve purchased? Maybe the store will offer credit, or just maybe they will refuse the return entirely. If the store has a return policy, then the terms of any returns or exchanges are laid out clearly in advance, eliminating questions in the minds of customers and staff.

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How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and its Environmental Impact

Retail TouchPoints

The company was founded by two veterans of fellow circular economy tech solution Happy Returns , Andy Downard and Josh Packard, and uses AI to tackle one of the trickiest facets of secondhand retail pricing. One of the results has been the rise of a new class of online merchants resellers.

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5 Marketing Strategies To Help You Find New Customers

Retail Minded

You may also want to enter a partnership with those stores that have the same clientele as your business. With so many people yet to return to in-person shopping, you want to incorporate influencer marketing in your strategies. You can use these platforms to conduct a quick survey and even obtain feedback on your products or services.

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2024 in review: The biggest hires and fires of the year

Retail Gazette

Hires Allan Leighton, executive chair,Asda Former Asda boss Allan Leighton returned to the supermarket this month as its executive chair to head up its recovery efforts. The retailer said he has been “instrumental” in the delivery of its enhanced healthcare and beauty services in-store.