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Data-Driven Sustainability: How Supply Chain Efficiency and Clienteling Drive More Sustainable Operations and Customer Choices

Retail TouchPoints

Consumers are becoming increasingly mindful about sustainability when it comes to shopping habits, and luxury retail is responding by investing in sustainable initiatives that will protect the environment while still allowing them to continue delivering luxurious items.

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How To Choose The Best Location For Your Business

Retail Minded

Choosing the right location for your company is essential since it will have a direct impact on your business success. The right location will boost your visibility, improve accessibility, and connect you with your target audience. So, choosing the wrong location will restrict your options and cost you money.

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

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DTC Brands Forge Unique Paths to Growth

Retail TouchPoints

Now, with four physical ThirdLove stores open, Veronique Powell, the brand’s VP of Strategy and Operations, noted in an interview with Retail TouchPoints that ThirdLove will open at least four more locations by the end of 2022, in Washington, D.C., Reaching an international clientele is a major milestone for any brand.

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Managing retail touchpoints for a positive customer experience

Retail Focus

Brands ensure a frictionless journey “from and to”, at any time, from any location and through any device or touchpoint. . Many brands have taken one step further to focus on clienteling services to offer personalized experiences. Acknowledging the power of technology . Engaging the senses.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Less than half ( 48% ) of consumers who have already received the vaccine say they feel more comfortable shopping in stores now. Further, 96% of consumers say they will continue to take personal safety precautions while shopping. Even with vaccinations beginning to roll out across the U.S., Is the store limited in space?

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15 Return Policy Examples

Small Biz Trends

A return policy can save business owners, their employees and their customers (both traditional clientele and online shoppers) plenty of headaches by defining when and how items can be returned or exchanged. The precise formula will vary by store, and whether or not the merchant has eCommerce stores or a brick-and-mortar location.

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