Clienteling Fulfillment Shopping Social Commerce 
Retail TouchPoints
JULY 29, 2021
The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. RTP: Tell me about a little bit about where social commerce fits into your ecommerce strategy.
Retail TouchPoints
FEBRUARY 12, 2024
Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.
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Retail TouchPoints
DECEMBER 2, 2022
For more than 85 years, Economy Candy has been a reliable purveyor of all things sweet, from classic favorites to hard-to-find exotic confections and even viral phenomenon like slime lickers, which are essentially “roll-on deodorant for your tongue,” according to Skye Cohen, who runs the shop alongside her husband Mitchell Cohen.
Retail TouchPoints
JULY 9, 2020
In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).
Retail TouchPoints
NOVEMBER 18, 2020
The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers. One way Kroger has simultaneously improved the customer experience and safety is through an emphasis on friction-reducing technologies.
Retail Minded
JULY 29, 2023
According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.
Retail Minded
JULY 29, 2023
According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.
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