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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail TouchPoints

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient.

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Retail’s Best Gift Ever? Zero-Party Data

Retail TouchPoints

Things haven’t been easy of late for the retail sector. Think of it this way: first-party data may reveal someone’s favorite style of jeans or even their favorite brand, but zero-party data, when done effectively, will tell a marketer when someone is planning a night out on the town next week.

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Uncovering The Factors Changing The Face Of Retail

Retail TouchPoints

According to Deloitte , the current shopper values great deals, availability of products, ease of checkout, personalized experiences, online support and alignment with a brand’s values. The Amazon Effect has led to nearly impossible customer demands for many independent retailers.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Self-service check-ins and checkouts have become the new norm, saving time and money for retailers.

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Why Do You Need Business Intelligence for Your Retail Business?

RETAIL MANAGEMENT SOFTWARE

This allows retailers to increase sales through cross-selling and improve customer satisfaction. With customer-centric retail data, in-store and online data can be combined to define customer segments, optimize omnichannel retail marketing efforts, and help create hyper-personalized customer experiences.