Retail TouchPoints

AUGUST 30, 2021

I have very vivid memories about Service Merchandise , a now-defunct business with a unique ordering process focused on catalog inventory. Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. Don’t remember it?

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Payment Services Shopping Jewelry Shrinkage 275

Retail TouchPoints

JUNE 15, 2022

Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. AR and the Metaverse.

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Payment Services Checkout Shrinkage Fast Fashion 263

Mass Relators

OCTOBER 25, 2023

Eight in 10 favor a blend of online and in-store shopping, and 75% choose to shop with online retailers that have a brick-and-mortar location. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.

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Checkout Payment Services Shrinkage Returns 52