Inside Retail
OCTOBER 21, 2021
Johnson says that while the holiday season provides opportunities to sell a large number of products over a short period of time, retailers must also optimise their checkout performance to cope with peak sales volumes. Social media has turned into a hugely important driver of sales,” says Johnson.
Retail TouchPoints
JULY 20, 2022
This is the seventh year of the Index , and while the company noted that top-performers “aggressively” rolled out optimized content, frictionless checkout and other cross-channel capabilities, there was a sizeable gap between industry leaders and their peers.
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Retail TouchPoints
APRIL 13, 2021
Physical retail is still a big part of the retail ecosystem — and in-store metrics that measure traffic can provide actionable insights on how shoppers move through the store, what displays they’re stopping and looking at, and which areas they’re spending the most time in (as well as wait times for BOPIS and checkout).
I Vend
JANUARY 20, 2021
Read More Social Commerce eCommerce, BOPIS/Click & Collect, and Curbside Pickup have soared in popularity as many shoppers are expected to continue to avoid stores. Digital commerce allows retailers to integrate sales channels across their enterprise and transform their retail operations into a single unified system.
RETAIL MANAGEMENT SOFTWARE
JANUARY 23, 2023
Self-service checkouts and frictionless experience are major drivers of this demand. In 2023, retailers will invest in back and front offices related to the supply chain, inventory management, distribution, tracking/tracing, and delivery/shipping. The Frictionless approach focuses on customer needs and experiences.
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