Retail TouchPoints

FEBRUARY 8, 2023

Customers at the Valparaiso store can access the same benefits available at the retailer’s corporate-owned stores, including same-day Instacart delivery, curbside pickup, in-store mobile checkout, virtual one-on-one nutritionist appointments and the retailer’s Health Awards loyalty program.

Planning 211

Planning Location Checkout Marketing 211

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 223

Fulfillment Payment Services Beauty and Health Checkout 223

Retail TouchPoints

JULY 25, 2022

Retailers save on shipping costs while leveraging their in-store inventories to fulfill customer orders, while shoppers get the products they want without having to wait for a delivery. Prior to this, online orders had been fulfilled from a central distribution center. Click-and-collect, a.k.a.

Fulfillment 191

Fulfillment Promotions Shipping Store Operations 191

Retail TouchPoints

JULY 17, 2023

Businesses can collect real-time data on how the goods are stored and transported, their location and their condition during delivery. Self-checkout. Self-checkout solutions comprise barcode scanners or RFID readers to identify purchased products and integrate various payment methods like credit cards, mobile phones and NFC.

Payment Services 228

Payment Services Checkout Inventory Management Customer Experience 228

Retail TouchPoints

FEBRUARY 15, 2021

But rather than a sign of storefront abandonment, experts are expecting retailers to consolidate their locations, to pare down their real estate portfolio and focus their resources on a couple of choice locations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations.

Fulfillment 270

Fulfillment Checkout Store Layout Consumer 270

Retail TouchPoints

JUNE 1, 2022

In fact, Walmart has designed its newest stores to be shopped while being guided by the app. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. Checkout lines will be a thing of the past, as they simply walk out with the items they need.

Checkout 296

Checkout Location Shopping Consumer 296

Retail TouchPoints

DECEMBER 13, 2023

Retailers have gotten better about thinking about simple things like power accessibility or creating WiFi shadows around fixtures and things like that, but there are still far too many unintended consequences that come out of store design because they did not think through tech requirements up front.

Loss Prevention 270

Loss Prevention Visual Merchandising Sporting Goods Store Operations 270

Retail TouchPoints

MAY 12, 2021

To gather insights as part of the Post Occupancy Evaluation process, T&C and the Building Performance team at Cushing Terrell developed and distributed a survey to T&C’s customer base across their six store locations. They’re looking to stores to provide guidance and help them safely navigate their shopping experience.

Shopping 213

Shopping Checkout Location Planning 213

Retail TouchPoints

JANUARY 12, 2022

The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter. The retailer unveiled its plans at a recent investor meeting and said it will target “under-penetrated geographies” for the new locations, in particular rural and small-town markets.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly. Michael Cabra is Senior Product Manager, Global and Emerging Markets, Cybera.

Payment Services 183

Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We tweaked our search and checkout capabilities and have increased our retention rate. You have to make sure you are offering frictionless checkout. A lot of people will lose steam after two or three steps at checkout.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Retail TouchPoints

NOVEMBER 11, 2021

Reimagining and reconfiguring the physical store. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov.

Merchant Services 293

Merchant Services Payment Services Consumer Beauty and Health 293

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This will result in improved stock accuracy and a more efficient supply chain across 10+ resorts and 140+ retail locations.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Cisco Retail

FEBRUARY 11, 2022

The story starts with a Francisco Market loyalty member, Anne, who is on the interstate driving her electric vehicle and receives a notification from the Francisco Market app notifying her that she can recharge at the location ahead. Store Operations. The app offers to reserve her a spot at a charging station and Anne accepts.

Marketing 109

Marketing Checkout Kiosk Store Operations 109

Retail TouchPoints

JULY 20, 2020

Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and purchase essential groceries from Walmart and pick them up at a nearby store. These consumers also can connect their store loyalty card to the app in order to automatically apply saved coupons during the checkout process.

Shopping 190

Shopping Checkout Consumer Location 190

Retail TouchPoints

FEBRUARY 1, 2021

Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. Nordstrom, for example , is now turning its Nordstrom Rack off-price stores into online order pickup locations for all of its banners. Omnichannel shopping.

Customer Experience 282

Customer Experience Checkout Consumer Marketing 282

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 164

Management Loss Prevention ATS Store Operations 164

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Retail Next

APRIL 1, 2021

Fulfillment. Nordstrom continues to roll out of Nordstrom Local stores where you order online and then pick up in these neighborhood locations that offer express alterations and their legendary customer service. Today, they have 26 locations (and growing) as well as their first Amazon Go Grocery. CONCLUSION.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

FEBRUARY 29, 2024

Among other benefits, these types of solutions simplify employee training and make it easier to move associates to different locations as scheduling needs demand. Additionally, inventory visibility across multiple fulfillment nodes and the need to accommodate the growing array of payment options is putting a premium on flexibility.

Point of Sale 217

Point of Sale Merchant Services Payment Services Checkout 217

Shopper Motion

MARCH 10, 2020

A trip to a retail store isn’t just only about the items the shopper brings to the checkout counter, there is also the vast amount of data that includes the shopping experience as a whole. Some retailers have taken to installing an infrared sensor at the store entrance to count visits. dwell time, waiting time, etc.)

Supermarket 52

Supermarket Accounting Shopping Location 52

Retail TouchPoints

MARCH 30, 2023

The same technology also can prompt customers with proactive messages after they leave the checkout page, but before they leave the site entirely, to capture them in the moment. Say your strategy is to have POS devices at dedicated locations as well as self-checkout, mobile POS and automated checkout,” said Witcher. “So

Point of Sale 273

Point of Sale Checkout Consumer Promotions 273

Retail TouchPoints

JULY 22, 2020

If you’re unfamiliar with the concept of the on-demand economy, it’s this: a business, service or product that allows users to request a physical object, a piece of data or a service, and have that request fulfilled. Tractor Supply offers three ways to get them: curbside pickup, same-day delivery or in-store. That’s agility.

Payment Services 182

Payment Services Fulfillment Checkout Shipping 182

Retail Next

NOVEMBER 14, 2019

1 – Choose the perfect store location. The three rules of real estate are: “location, location, location,” and they most certainly apply to retail. You may zoom in on the perfect location but you must factor in rents, staff salaries and overheads. You need footfall as well as visibility.

Checkout 52

Checkout Location Fulfillment Management 52

Retail TouchPoints

OCTOBER 7, 2020

Hudson worked with landlords — airports, commuter hubs and travel destinations — to decide which locations it made sense to reopen based on travel demand. The company is now operating approximately half of its locations. One aspect of that project is to support contactless mobile payments and self-checkout.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Consumers are looking for faster and more convenient fulfillment options, as well as personalized assortment and promotions, which is now the norm. Expand Retail Chain Stores.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85