Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

Location 205

Location Shopping Fast Fashion Checkout 205

Retail TouchPoints

MAY 1, 2023

stores will be opened in areas where the fast fashion retailer already has a presence, with two slated for California and one each for Maryland and New Jersey. Each new store will feature self-checkout kiosks, in-store pickup and free clothing alterations. The first four U.S.

Planning 241

Planning Fast Fashion Kiosk Checkout 241

Retail TouchPoints

JUNE 15, 2022

Appointments for high-end fashion brand shopping have been a long-time standard, but they’ve begun to trickle down to fast fashion brands like H&M and Zara too. Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage.

Payment Services 248

Payment Services Checkout Shrinkage Fast Fashion 248

Retail Next

NOVEMBER 14, 2019

Staff should be able to direct the shopper to your other store(s) or your website, where an out-of-stock product can be bought. The checkout line is one place where shoppers’ patience is in short supply and delays can result in altercations. Every person who walks into a retail store is a prospect. They end up buying it.

Checkout 52

Checkout Location Fulfillment Management 52