Smaller Spaces, Bigger Tech and Optimized CX
Retail TouchPoints
JUNE 15, 2022
Casper has a “Nap Appointment” experience you book and pay to test drive the mattress you’re considering — pajamas, sleeping bags and snacks included. Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers.
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