Retail TouchPoints

JULY 8, 2022

Say Farewell to Cart Abandonment, Welcome Loyal Customers. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. In this sense, payments have earned their spotlight. The best part?

Merchant Services 232

Merchant Services Payment Services Point of Sale Checkout 232

Star Miconics

JANUARY 26, 2023

But while those things are still in the realm of science fiction, AI has become increasingly engrained in the modern technology we now use every day, from our smartphones to our point-of-sale (POS) systems. AI helps consumers and workers streamline their activities and increase productivity. But what is artificial intelligence?

Point of Sale 52

Point of Sale Merchant Services Inventory Management Checkout 52

I Vend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. Retailers can make the most of this trend with promotions focussed on celebrations, festivities and events.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

I Vend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Checkout 105

Checkout Inventory Management Payment Services Returns 105

Retail TouchPoints

JUNE 23, 2023

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Latency or costs imposed by high bandwidth demands cause friction, impacting both customer experience and the bottom line. Take cloud point-of-sale (POS), for example.

Payment Services 252

Payment Services Customer Experience Promotions Point of Sale 252

I Vend

MARCH 14, 2023

Retailers have to find a way to make the shopping experience more human, engaging and personalised and many are turning to the smart use of retail technology, specifically mobile point of sale, or mPOS. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

I Vend

APRIL 14, 2021

The steps to digital transformation Retailers embarking on a digital transformation journey will implement one or more of the following steps: Process transformation – using technology to streamline operational tasks and increase the focus on customer experience.

Point of Sale 98

Point of Sale Checkout Promotions Shopping 98

365 Retail

MARCH 2, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions. Just What Can Technology Do For Business?

Store Layout 73

Store Layout Checkout Customer Experience Promotions 73

I Vend

DECEMBER 11, 2023

Customer service – chatbots and personal assistants to enhance the customer experience. Closely related to AI is Augmented Reality (AR), which overlays the real world with the digital world, to enhance the shopper’s experience and increase sales, with applications such as make-up, virtual dressing rooms, and room styling.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

I Vend

AUGUST 17, 2022

Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. This means they want shorter queues and rapid checkout, self-service options, and a range of ways to pay. iVend Retail for Supermarket.

Payment Services 52

Payment Services Inventory Management Checkout Supermarket 52

I Vend

FEBRUARY 9, 2024

Customer service – chatbots and personal assistants to enhance the customer experience. Closely related to AI is Augmented Reality (AR), which overlays the real world with the digital world, to enhance the shopper’s experience and increase sales, with applications such as make-up, virtual dressing rooms, and room styling.

Payment Services 52

Payment Services Inventory Management Checkout Point of Sale 52

V Count

MAY 6, 2024

If customers find that the store lacks variety or does not carry the specific products they are looking for, they are likely to leave the store without making a purchase. Long Checkout Lines : The efficiency of a store’s checkout process can also impact a customer’s shopping experience.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Star Miconics

NOVEMBER 18, 2022

Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). This is typically the final stop on the customer’s journey before leaving. The POS is where the payment process begins and ends, and the entire customer experience there must be seamless.

Merchant Services 52

Merchant Services Payment Services Kiosk Point of Sale 52

I Vend

OCTOBER 16, 2022

They truly are ‘channel blind’ – they engage with a brand, and judge it on their customer experience, whether that is through a large or small screen, on in a retail store. If retailers can use retail technology to give store staff in the aisles the information the customer needs, they have a higher chance of closing the sale.

Promotions 96

Promotions Checkout Customer Experience Point of Sale 96

Retail TouchPoints

JULY 14, 2020

Conor Riley: Several years ago, our products were promoted primarily through subscription boxes geared toward a younger consumer base at $10 per month , but then our brand was picked up by stores like Nordstrom. where it is being sold at higher price points. promoted our product without being paid.

Checkout 190

Checkout Fulfillment Shipping Payment Services 190

Storis

JANUARY 22, 2024

The Potential of Promotions The NRF found deals and promotions were top motivators for a 2% YoY increase in Cyber Week shoppers. can also bolster sales in 2024. Partnerships with local brands and influencers through store-within-store concepts or pop-up events can be strategic ways to cross-promote. Statista projects 94.7

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. We’ve also been involved in more detailed discussions about things like clean checkouts, as well as using ‘touchless’ fixtures everywhere — from the store’s entrance point to the restroom.

Management 164

Management Loss Prevention ATS Store Operations 164

CJ Retail Solutions

JULY 7, 2023

Optimizing Checkout Areas Enhancing Visual Merchandising Techniques 4.1. Point-of-Sale (POS) Systems 5.2. By analyzing foot traffic patterns, retailers can strategically position high-demand products and promotional displays to increase customer exposure and boost sales. Window Displays That Captivate 4.3.

Payment Services 40

Payment Services Store Layout Visual Merchandising Checkout 40

Retail Minded

JANUARY 8, 2024

By borrowing the nonprofits’ management mojo, you build not just sales stats but stories; real human connections that turn one-time buyers into loyal supporters itching to come back for more. Transforming Transactions into Relationships Picture your checkout line as more than a conveyor belt of credit card swipes.

Management 59

Management Checkout Point of Sale Shopping 59

I Vend

MAY 25, 2021

Start with the customers you know Harness the information in your customer loyalty program and focus first on the customers who already have history of shopping with you. Put on an event create a retail experience that the shopper can only have in store. Remind shoppers what sets brick and mortar shopping apart.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

A1 Retail

MAY 19, 2022

Store associates equipped with multi-functional clienteling apps are not only empowered from basic, time-consuming tasks but also have always-on access to critical information including stock levels, product details, customer data and cross-sell/upsell information. Serving the needs of omnichannel shopping.

Fashion 75

Fashion Clienteling Shopping Point of Sale 75

Storis

FEBRUARY 12, 2019

Mobile Technology is the second key pillar of customer experience that the Boston Retail Partner 2019 POS/Customer Engagement Survey identifies. As customers are using different channels to create their own retail experiences, the opportunities mobile devices offer are significant to retailers.

Customer Experience 52

Customer Experience Outdoor Promotions Point of Sale 52

365 Retail

NOVEMBER 16, 2023

Per Overgaard, CTO EMEA, Lenovo ISG By deploying AI in stores, retailers can enable new customer experiences such as autonomous shopping. American retailer Kroger is already pioneering this technology, with powerful edge AI servers in its stores which are helping to deliver the future of self-checkout.

Advertising 52

Advertising Promotions Point of Sale Checkout 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 2, 2021

Consider having several lines that lead to multiple checkouts instead of one line that leads to many checkouts. Invest in a high-quality mobile point-of-sale system. Most in-store shopping experiences aren’t as tech-free as we would think. Checkout and Delivery options. Use Price Promotions Wisely.

Payment Services 52

Payment Services Checkout Store Layout Consumer 52

Inside Retail

MARCH 14, 2023

We have a customer-facing point of sale in the store that is basically a re-skinned version of our website where customers can shop, and then we can go and pick the product and get it to them right away. At this point, about a quarter of our online sales are to businesses.

Marketing 130

Marketing Shipping Management Point of Sale 130

Retail TouchPoints

MAY 24, 2024

To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive.

Merchant Services 171

Merchant Services Payment Services Fulfillment Checkout 171

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. Or ask a customer for their email address, or deliver a promotion?

Point of Sale 266

Point of Sale Checkout Consumer Promotions 266

Storis

NOVEMBER 28, 2018

76% of consumers indicated they have had a better in-store experience when retail sales associates were armed with high-level technology.” Retail Customer Experience) Technology is helping retailers mix digital with reality to enhance customer engagement” (Forbes). Empower Your Customers with In-Store Tech.

Kiosk 52

Kiosk Customer Experience Consumer Point of Sale 52

I Vend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Read more A point of sale (POS) system is the nerve centre of any retail operation. Cloud point of sale can be accessed from anywhere, is automatically updated and doesn’t have to be replicated across every store.

Customer Experience 52

Customer Experience Payment Services Point of Sale Inventory Management 52

Retail TouchPoints

FEBRUARY 6, 2023

This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. Spain, Italy and France as well as the Benelux and Nordic countries.

Planning 243

Planning Payment Services Checkout Fulfillment 243

I Vend

MAY 8, 2024

Here’s some of the key ways that an integrated POS systems for wine and liquor can underpin growth strategies for wine and liquor stores: POS – integrated POS software for wine and liquor stores helps with efficiency at the checkout, enhancing the customer experience and streamlining operations in wine and liquor stores.

Shrinkage 52

Shrinkage Inventory Management Payment Services Point of Sale 52

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. The world of retail has changed drastically for shoppers, and mobile checkout devices have helped retailers big and small not only provide a better customer experience but also increase sales and revenue.

Payment Services 244

Payment Services Checkout Point of Sale Management 244

Retail TouchPoints

DECEMBER 13, 2022

Phygital” is the term being used to describe this blending of physical and virtual to provide more immersive, interactive customer experiences. Marketers can further leverage point-of-purchase inventory to run ads on DOOH screens in key locations right before a purchase is being made.

Telecommunications 254

Telecommunications Advertising Location Kiosk 254

I Vend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

Payment Services 98

Payment Services Point of Sale Customer Experience Inventory Management 98

I Vend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 94

Shrinkage Inventory Management Store Layout Checkout 94

Retail TouchPoints

OCTOBER 7, 2020

We were already on a very demanding timeline to implement the system across more than 2,000 points of sale in the U.S. The fact that we have a unified technology allows us to use the same processes in terms of pricing, assortment, promotions, taxes, etcetera. and Canada when the pandemic caught us,” Martin-Consuegra said.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

I Vend

JULY 15, 2022

Gartner tells us that ‘ 81% of marketers view customer satisfaction as the main competition area in their industry ’ and PWC backs this up with findings that ‘ 59% of customers will leave a company after several bad experiences, and 17% after one bad customer experience.’.

Payment Services 98

Payment Services Checkout Point of Sale Kiosk 98