Remove Checkout Remove Customer Experience Remove Outdoor Remove Returns
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Sportswear Brand On’s First Global Flagship Debuts With a ‘Magic Wall’

Retail TouchPoints

Unlike traditional shopping experiences that focus on the transaction, our new store is designed to provide an unparalleled experience that’s all about finding the perfect running shoe and engaging with the space in a meaningful, personalized way.”. Adapting the Experience to Pandemic Shopping.

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Technology, trends and key takeaways from NRF’s Big Show

Inside Retail

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. In-store innovation Retailers continue to overhaul legacy systems and integrate in-store tech at pace, with one goal – a seamless customer experience.

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From smart mirrors to in-car shopping: the tech shaping retail’s future

Inside Retail

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

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More stores and AR activations: Toys ‘R’ Us looks to grow in Asia

Inside Retail

According to her, life is returning to what it was like pre-pandemic, with more families getting outdoors, schools back on regular timetables and play time becoming a priority once again. Normalcy is returning. Adelene Teo, general manager of Toys ‘R’ Us Singapore. Coping with uncertainty. with great interest.

Outdoor 130
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WiFi Networking Lessons Retail CIOs can Learn from the NFL

Retail TouchPoints

From the network to the applications, data analytics aids in real-time operational decisions, better understanding of user behavior and engagement and seamless business application delivery for an optimized customer experience. However, most retailers aren’t ready for prime time when it comes to adopting these tools.

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Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Retail TouchPoints

Are we trying to sell barbecue ingredients or are we trying to establish ourselves as an outdoor entertainment expert that’s a trusted resource for our customers? This is exactly the issue with social — are you trying to remind them of why you’re a wonderful place to shop? You’re checking out at Sephora.

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Let The Wait Begin: How To Improve CX In Outside Lines

Retail TouchPoints

And it means that they need to take a close look at how they can provide a smooth and convenient outdoor waiting experience for queuing customers. Here are a few ideas for how retailers can begin implementing physical and technological improvements to their outdoor lines to make the wait worthwhile. Incentivize The Wait.

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