Remove Checkout Remove Customer Experience Remove Marketing Remove Store Layout
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The Great Small-Format Store Experiment – Brand Boon or Bust for Retailers?

Retail TouchPoints

Some, like Target, are expanding their footprint with larger stores, while others, such as Sprouts Farmers Market, are doubling down on the small format. The small-format store, due to space constraints alone, avoids this issue. Innovative and intuitive store design. Whole Foods was crowned the simplest brand in the U.S.

Checkout 225
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Untethered – how mobile POS transforms the checkout

I Vend

In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. Learn how our mobile POS transforms the checkout process. Armed with mobile POS, associates can assist shoppers to checkout in the aisle, busting queue times and raising customer satisfaction.

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How Technology and Science Create Unforgettable, Immersive In-Store Experiences

Retail TouchPoints

Behavioral psychology: Understanding consumer behavior is crucial to crafting effective marketing strategies and designing engaging retail experiences. These insights emphasize the multifaceted nature of customer preferences and the importance of personalizing the shopping environment to individual needs.

Consumer 286
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Why Bricks & Mortar Businesses Should Invest In Technology

Retail Focus

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions.

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5 Ways to Improve Customer Experience and Increase Conversion Rates

V Count

The most challenging part is converting these visitors into buying customers, not just one-time customers, but regulars as well. Statistics show that providing an excellent customer experience is the key to increasing a business’s conversion rate. Satisfied customers mean more sales and higher conversion rates.

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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

Today’s consumers might browse products online and then feel, try and buy them in physical stores. Conversely, they might spot an item in a store, compare prices on their smartphone, and choose either to take it to the checkout or order it online for home delivery.

Consumer 147
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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. How to Track a Customer’s Bad Shopping Experience. Meet the Customer on Their Terms with the Right Platform. The Omnichannel Approach.

Shopping 239