Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 239

Payment Services Inventory Management Checkout Loss Prevention 239

Retail TouchPoints

DECEMBER 13, 2023

customer experience). Nothing is more difficult than seeing the problem from another’s vantage point — this is where the executive sponsor plays a critical role. We are already observing a good share of retailers revisiting their shopper experience to tackle organized crime. Baird: Store KPIs really need to change.

Loss Prevention 303

Loss Prevention Visual Merchandising Sporting Goods Store Operations 303

Retail TouchPoints

JUNE 12, 2020

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Some stores were literally in flames, and there were loss prevention issues at others. Some stores were left with nothing but the walls.

Management 168

Management Loss Prevention ATS Store Operations 168

A1 Retail

OCTOBER 12, 2021

As counterintuitive as it is, we all know losses are an accepted norm in retailing. Factored into the bottom line, as sales increase for stores, so will the losses of product inventory. Loss prevention teams call this inevitable outcome “external shrinkage”. The industry limits. More than one way to sell an item.

Shrinkage 40

Shrinkage Loss Prevention Checkout Supermarket 40

Retail TouchPoints

NOVEMBER 20, 2023

Address the self-checkout issue: Staffing constraints have made self-checkouts a popular fixture in stores of all sizes. Creating a single point of entry and exit for the self-check area — and staffing it with a customer service monitor — tells potential thieves they are being watched.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

I Vend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

Shrinkage 87

Shrinkage Inventory Management Store Layout Checkout 87