Remove Checkout Remove Customer Experience Remove Finance Remove Store Operations
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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. You need to prepare both physically and mentally to run the full distance.

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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. If [a shopping center] has that broad group of tenants, someone might stop by the grocery store after they dine, or say ‘Oh, I do need a new pair of shoes.’

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The Rise of Micro Markets in Airports

Retail TouchPoints

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. Micro market product variety is not the only thing that greatly improves the customer experience. This trend is driven both by worker shortages and by the cost-effectiveness of this business model.

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Stop out of stocks denting your profits this holiday season

I Vend

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operationscustomers want fast and friction-free checkout, and retailers need to know what has been sold.

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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

“We set up an emergency task force that made sure we had the cleaning procedures, signage and checklists to keep our stores safe,” Martin-Consuegra said. One aspect of that project is to support contactless mobile payments and self-checkout. Hudson Undertakes Companywide Transformation. We had people who knew what they were doing.