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Toys ‘R’ Us to Add 30 New UK Shop-in-Shops via Expanded Partnership with WHSmith

Retail TouchPoints

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Retail Group , as well to cruise ship and airport locations.

Shopping 182
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Managing retail touchpoints for a positive customer experience

Retail Focus

As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Brands are looking at ways to add value to the customer’s journey within their spheres. . Engaging the senses.

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Inside Incu’s digital relaunch plans for A.P.C. and Rag & Bone

Inside Retail

Here, Incu CEO Douglas Low discusses the improved the shopping experience at A.P.C. and Rag & Bone and why – after recently announcing its new partnership with Danish fashion brand Ganni – Incu seems to be on such a roll. . DL: We hired a new marketing manager, new buying manager, new creative brand manager.

Planning 130
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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Many brands have taken one step further to focus on clienteling services to offer personalized experiences.

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Off-Price Retail: A Double-Edged Tool For Brands With Excess Inventory Needs

Retail TouchPoints

Technology has revolutionized the way brands manage their excess inventory. Without real-time visibility or existing systems in place to manage excess levels, cross-functional teams wasted valuable time and resources on work that didn’t produce valuable returns on investment. In today’s age, sustainable fashion matters.

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PacSun CIO Reveals the Array of Behind-the-Scenes Tech Needed to Meet Gen Z’s Expectations

Retail TouchPoints

She recently implemented a solution to unify and organize customer data, including not just online and in-store purchases but also returns and call center activity. Retail TouchPoints (RTP): How did your career as an IT executive prepare you to support PacSun as the company’s CIO and lead the brand toward a digital-first approach?

Checkout 260
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Kroger expands recycling program with TerraCycle

Mass Relators

The program allows consumers who sign up to collect flexible plastic packaging (bags, pouches, liners, and wraps) from Kroger’s Our Brands in any available box. When the box is full, they ship it to TerraCycle using the free prepaid shipping label available in their account on the program page. billion in sales.