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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Brands are looking at ways to add value to the customer’s journey within their spheres. . What lessons can be learned?

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5 Ways Small Businesses Can Manage Supply Chain Issues

Wiser

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also includes managing returns from customers who may be unhappy with their purchases or have received damaged items.

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Express Launches Debt Restructuring Effort in Bid to Avoid Bankruptcy

Retail TouchPoints

Express’ ability to avoid bankruptcy hinges on whether its lenders will agree to provide more liquidity or loosen repayment options, and whether the company’s vendors will continue shipping goods without tightening payment schedules, the sources told WSJ. The company’s total debt at the end of the third quarter was $274.7

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Toys ‘R’ Us to Add 30 New UK Shop-in-Shops via Expanded Partnership with WHSmith

Retail TouchPoints

. “Our customers have been delighted by the launch of Toys ‘R’ Us in WHSmith stores, so we are excited to have signed a new exclusive agreement which extends our partnership with the brand,” said Sean Toal, Managing Director at WHSmith High Street in a statement. Retail Group , as well to cruise ship and airport locations.

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TikTok Shop Officially Debuts in the U.S.

Retail TouchPoints

TikTok Shop will now bring shoppable videos and livestreams directly to For You feeds across the country, and give brands, merchants and creators the tools to sell directly through shoppable content on the TikTok app.” and managed by the U.S. reads the company announcement. The company also reiterated that all TikTok-protected U.S.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

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Inside Incu’s digital relaunch plans for A.P.C. and Rag & Bone

Inside Retail

Douglas Low: It was a global offering, so you were either purchasing things from Paris or New York, and then they were shipped to you. DL: We hired a new marketing manager, new buying manager, new creative brand manager. Inside Retail : What did A.P.C. IR: Can you tell me more about the hires you made?

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