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Managing retail touchpoints for a positive customer experience

Retail Focus

As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Brands are looking at ways to add value to the customer’s journey within their spheres. .

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Bands are looking at ways to add value to the customer’s journey within their spheres. .

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Is Localization the Key to Increased Sales?

Retail TouchPoints

When we consider the methods that have successfully held onto existing customers as well as garnering new ones, there is a common theme: personalization. If the past few years have taught us anything, it’s that personalizing the customer experience is what keeps consumers coming back time and time again.

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Payless Relaunches E-Commerce Business, Plans To Open 300-500 Stores

Retail TouchPoints

When Payless ShoeSource filed for bankruptcy protection in February 2019, the company began two months of liquidation sales for its portfolio of approximately 2,500 North American locations and wound down its e-Commerce operations.

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Report: Tru Kids Shutters its Two Toys ‘R’ Us Stores After One Year

Retail TouchPoints

The company will still operate its ecommerce site, which directs shoppers to Amazon to make purchases, and license the Toys ‘R’ Us brand to stores in non-U.S. As a result of COVID, we made the strategic decision to pivot our store strategy to new locations and platforms that have better traffic,” said a Tru Kids spokesperson in a statement.

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centre:mk welcome Cosy Club

A1 Retail

Cosy Club, the well-known restaurant brand managed by award-winning hospitality business, Loungers, has officially opened its latest location at centre:mk Milton Keynes. Located at 3-5 Silbury Arcade, the 6,000 sq ft restaurant spans two floors and seats 180 covers.

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Understanding Brand Share vs. Market Share: Detailed Strategies for In-Store and Online Optimization

Wiser

This process might involve discontinuing underperforming products, introducing new offerings based on consumer research, and strategically placing high-performing products in prominent store locations to maximize visibility and accessibility. Price Optimization: Implement dynamic pricing strategies that reflect current market conditions.