Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration.

Merchant Services 251

Merchant Services Payment Services Fulfillment Checkout 251

Retail TouchPoints

JUNE 8, 2022

She recently implemented a solution to unify and organize customer data, including not just online and in-store purchases but also returns and call center activity. Retail TouchPoints (RTP): How did your career as an IT executive prepare you to support PacSun as the company’s CIO and lead the brand toward a digital-first approach?

Checkout 262

Checkout Management Returns Shipping 262

Hyken

JANUARY 2, 2023

Use these four tips to create a customer loyalty program that will give you the highest return on your investment. For example, there is the surprise surcharge (a resort fee that was mentioned in the fine print) a hotel charges at checkout. In these times of uncertainty and rapid change, consumers gravitate toward brands they trust.

Customer Experience 54

Customer Experience Checkout Management Brand Management 54

Wiser

NOVEMBER 6, 2023

Clear and direct statements about product authenticity, return policies, customer support, or money-back guarantees can alleviate customer anxieties about product quality or post-purchase issues. Implement a simple checkout process on mobile devices, reducing the steps needed to complete a purchase.

Payment Services 78

Payment Services Customer Experience Shopping Brand Management 78