Retail TouchPoints

MARCH 9, 2023

You’ve got to have great product and a great experience.” Easier said than done, especially for a brand that is still working its way back from the brink. Everything, Everywhere, All at Once The first step in any omnichannel journey is to intertwine the physical (store) and digital (website, app) worlds of a brand.

Checkout 272

Checkout Marketing Fashion Shipping 272

Hyken

JANUARY 2, 2023

Each week, I read many customer service and customer experience articles from various resources. Customer Loyalty Is Your Holy Grail for Success. Entrepreneur) Customer loyalty is an essential source of revenue for any business. Creating the Best Customer Experience by Kari Polson. by Matt Bertram.

Customer Experience 54

Customer Experience Checkout Management Brand Management 54

Wiser

NOVEMBER 6, 2023

For brands whose products are sold through third-party online retailers, maintaining control over how their products are advertised can be challenging. Limited influence over product descriptions, images, and pricing can result in inconsistencies in brand messaging and customer experience.

Payment Services 78

Payment Services Customer Experience Shopping Brand Management 78

Retail TouchPoints

JUNE 8, 2022

In addition to centralizing customer data, Gao, who began her role with PacSun in January 2020, had to deal with the unexpected threat of COVID-19 shortly after joining the company. I also have initiatives such as utilizing RFID at the checkout. We have a very popular brand called ESSENTIALS Fear of God. You just pay and go.

Checkout 259

Checkout Management Returns Shipping 259