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Exclusive Q&A: M.M. LaFleur Designs Boutiques to Promote ‘Individual Customer Discovery’

Retail TouchPoints

Katie Twidwell: We’ve heard that while customers have become much more accustomed to shopping online, they’re craving the opportunity to see, feel, and experience our clothes in person as a part of their purchasing experience. LaFleur’s inspiration for expanding from a showroom model into a traditional retail space?

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Starboard Cruise Services Promotes Sherrie Day to Lead Merchandising Role

Retail TouchPoints

Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. In April 2022, Starboard joined LVMH Moët Hennessy Louis Vuitton and Celebrity Cruises to launch a luxury shopping experience aboard the Celebrity Beyond. Day will report to Lisa Bauer, President and CEO of Starboard.

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Small Businesses Win Hearts: Warm Welcomes, Complimentary Samples and Exclusive Birthday Discounts Elevate the Shopping and Customer Experience

365 Retail

A comprehensive survey by Tyl by NatWest offers a deep dive into the changing relationship between consumers and retailers, examining the factors that attract shoppers to both small boutiques and large commercial outlets. Almost half (49%) shop with community benefits in mind, while 48% are keen to support their local business owners.

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Let’s Move from Fast Promising to Smart Promising

Retail TouchPoints

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. And although omnichannel fulfillment is growing in importance, they still want to drive offline sales and bring people into the store, while also minimizing the impact of shipping costs on their bottom line.

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The luxury brands being lit by sustainable retail lighting

Retail Focus

The Bicester Collection, created and operated by Value Retail, is a family of 11 luxury shopping destinations in Europe, the UK and China, and soon in the US. Rather than being shipped from the Far East, the High Efficiency range is made in the EU, and therefore reduces associated carbon miles considerably.

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Meet Nakedvice, the brand founded by best friends in the Sportsgirl stockroom

Inside Retail

It also has a wholesale presence in over 60 boutiques across Australia, Canada and Japan, as well as major Australian retailers including Myer, The Iconic, Universal Store, Princess Polly and Showpo. Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end.

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How Aussie menswear brand Peter Jackson is suiting up for e-commerce expansion

Inside Retail

With one in seven Australians shopping online every day, Peter Jackson saw the need to improve its digital offering. The brand offers international shipping for online orders but does not plan to invest in brick-and-mortar retail overseas as part of the next phase of the growth strategy. “We’re