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Mastercard Debuts Framework to Enable Biometric Payments at Retailers Around the World

Retail TouchPoints

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Customers visiting the pilot stores can enroll with their facial and payment information through the Payface app.

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How digital payments can help businesses lead in customer experience

Inside Retail

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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American Express Broadens UK Network with New Merchant Partnerships Across Multiple Sectors

365 Retail

Taken together, these merchant signings represent thousands of new places that now accept American Express Card payments. The latest signings join an ever-increasing number of businesses that see the value of accepting Amex, including every major supermarket chain and, earlier this year, household names such as B&M and Timpson.

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Merchant knowledge gaps on ecommerce costs need addressing

A1 Retail

By David Jeffrey, Director of Product, Barclaycard Payments. The latest data from Barclaycard Payments shows that 50 percent of our transactions now come through ecommerce, up from 40 percent pre-pandemic. The remarkable rise of digital wallets and payment services. per cent to six per cent – between 2019 and 2020.

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Gen Z’s Message to Merchants: Meet Us in the Metaverse

365 Retail

A new study from FIS ® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

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‘Swipe’ fees could cost Mother’s Day shoppers $750 million

Mass Relators

WASHINGTON – The “swipe” fees credit card networks and banks charge merchants to process transactions could cost consumers more than $750 million this Mother’s Day, according to the Merchants Payments Coalition. per shopper will go to banks and card networks rather than the merchant when customers pay by credit card.

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Is end-to-endless customer service the key to the great retail renaissance?

Inside Retail

For resilience in these new waters, retailers must reshape conventional thinking and rekindle the essence of customer service. We are at the nexus of digital innovation and human-centred values. For more advanced practices, always-on technology gathers important insights into common service triggers.