Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

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Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Consider for example a payment via an app such as PayPal, Venmo, Apple Pay or Samsung.

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Retail TouchPoints

APRIL 5, 2023

So far, this payment method has made it easy for millions to purchase nice-to-have items such as the latest iPhone, trendy sofas, designer handbags and stylish clothes without paying in full upfront. However, hidden fees and late payment penalties can seriously damage consumers’ financial well-being as they can easily rack up massive debt.

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Retail TouchPoints

MARCH 29, 2023

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S.,

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Retail TouchPoints

OCTOBER 20, 2023

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

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Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. Traditionally, U.S. Traditionally, U.S. And the U.S.

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Inside Retail

MARCH 27, 2023

In February, ShopBack, a shopping, rewards and payments platform, partnered with Sunway Pyramid, a mall in Malaysia, on the ShopFiesta event to reward shoppers with promotions and giveaways. We are gearing up for retail and e-commerce trends in 2023, where the Malaysian retail industry is forecasted to grow at 3.5

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Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. With UK borrowing on credit cards growing at an annual rate of 12.9% What Increased Regulation will Mean for Consumers and Retailers.

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Finance Merchant Services Payment Services Consumer 206

Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services. The partnership was forged to help retailers better manage their shipping and logistics and allow them to offer an improved last-mile delivery experience.

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Retail TouchPoints

JUNE 15, 2022

At the moment a “ couple hundred U.S.-based based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023.

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Merchant Services Shopping Payment Services Advertising 294

Mass Relators

MARCH 28, 2024

The report, based on a commissioned survey conducted by Forrester Consulting, shows that merchants in the U.S. As digital services become more prevalent in North America and daily life becomes increasingly digitized, cybercriminals find more opportunities to exploit both consumers and businesses. and Canada Edition.

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Retail TouchPoints

MAY 8, 2023

pullback in online spending contributed to a 2% year-over-year drop globally, although growth rates remained higher in smaller markets like the Middle East and Africa, at 21% , and in Latin America, which saw 7% growth. “If And how are you giving them a value-added product or service for being loyal to you?

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Retail TouchPoints

JUNE 30, 2021

In fact, 85% of professionals who have used customer journey maps found that they increased customer satisfaction, lowered churn, reduced complaints, and raised their Net Promoter Score (NPS ). Who wouldn’t want to avoid waiting in line at the concession stand and possibly missing a highlight-reel dunk or long touchdown run?

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Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. McNamara spotlighted a surge in promotional activities in July 2022 that marked the official kickoff of the back-to-school season.

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Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. In a recent report , Riskified looked at the impact of the recent shift to e-commerce on fashion retailers.

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Retail TouchPoints

MARCH 17, 2022

Walmart is promoting a range of employee benefits and touting advancement opportunities as it works to fill more than 50,000 U.S. Convenience store retailer Casey’s will host in-person hiring events March 23 and 24 at its more than 2,400 stores to fill 5,000 positions. Walmart Promotes Internal Growth and Employee Wellness.

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Merchant Services Payment Services Promotions Management 245

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. This scenario has become common in recent years, with individuals getting creative to be first in line to resell at an inflated price. Bots are available to rent.

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Merchant Services Payment Services Drop-Shipping Shipping 159

Inside Retail

NOVEMBER 26, 2023

Cyber Monday, the first Monday after the Thanksgiving holiday, is set to be the biggest US online shopping day of the year as merchants have stepped up online promotions. Despite an earlier start to retailers’ holiday promotions this year, there weren’t a lot of great deals initially, Garf said. and 11 p.m.

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Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Retailers Will Continue Pushing Earlier Promotions ….

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Retail TouchPoints

AUGUST 15, 2022

But for every retailer committed to providing a top-notch customer journey, there’s at least one bad actor out to capitalize on a customer’s misfortune. Many retailers look only at transaction fraud, and not the total impact of every digital consumer interaction. Entire Facebook groups are devoted to buying customer reviews.

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Retail TouchPoints

JANUARY 3, 2023

Becoming proficient at navigating these obstacles is key to protecting retail profits. As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. Inflation and the Incredible Shrinking Margin. Bad Bots are Siphoning Profits.

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Retail TouchPoints

NOVEMBER 4, 2021

Inflation is driving up shopping prices as we head into the holiday season, a time when many people already feel pressured to go all out on gifts for family and friends,” said Colleen McCreary, consumer financial advocate and Chief People Officer at Credit Karma in an interview with Retail TouchPoints.

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Inside Retail

DECEMBER 1, 2021

billion (+6 per cent on 2019), while Alibaba was at number 8 with US$110.4 Political leaders and their health advisers portrayed Covid-19 directives as short-term at first. Lockdowns, movement restrictions, and other social-distancing initiatives were promoted as quick fixes, but dragged on. billion (+41 per cent).

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Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Retailers are overly focused on quelling fraud at the expense of building customer relationships — which is their most foundational need for survival, growth and long-term success.

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Retail TouchPoints

MAY 18, 2021

So how can merchants get a piece of the pie? But by employing nine key strategies, merchants of all sizes can run successful subscription programs. To help build this awareness, a merchant should promote its subscription service throughout its site. Involuntary churn occurs when a customer’s payment attempt fails.

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Retail Minded

APRIL 15, 2021

Should you use only organic products for your salon services? Check And Review Your Credit Card Payment Service Options . Depending on how much your merchant service provider charges for handling credit card sales, accepting credit cards at your business can be a blessing or a curse.

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Merchant Services Payment Services ATS Promotions 52

Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. An eCommerce platform is a software application that helps businesses sell products and services online. Top 12 Ecommerce Software Options for Small Business.

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Merchant Services Payment Services Drop-Shipping Shipping 122

Merchant Marverk

MARCH 19, 2020

Even though their existence is still relatively new, the chances are good that you, as a consumer, have already used a third-party delivery service at some point. However, with so many choices, are certain services better than others? Why Use A Third-Party Delivery Service? How Delivery Services Work For Small Businesses.

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Merchant Services Payment Services Promotions Consumer 65

Store Growers

APRIL 1, 2022

Having your Google Merchant Center account suspended can be a death sentence for your business. Because if you can’t use Merchant Center, it also means you won’t be able to use Google Shopping. Why Your Google Merchant Center Account Got Suspended. How To Fix Google Merchant Center Suspensions. Prohibited practices.

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Merchant Services Accounting Payment Services Advertising 36

Independent Retailer

AUGUST 11, 2022

Each step of the ecommerce process, from searching for products to checkout, carries a risk of retailers losing a sale. Having all of the information available on the listings page so they can make informed purchases is an increasing trend that promotes conversions.” Create a Seamless Checkout Process.

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Merchant Services Payment Services Checkout Promotions 83

Star Miconics

NOVEMBER 18, 2022

Between the labor shortage, supply-chain issues, and the stock market crash, it’s a wonder how retailers can keep up with consumers at all. The POS is where the payment process begins and ends, and the entire customer experience there must be seamless. Self-Service Kiosks. Mobile Payments.

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Retail TouchPoints

AUGUST 11, 2022

With users and revenue currently at all-time lows, new CEO Vijay Talwar has a herculean task ahead of him as he works to bring this ecommerce giant back to its feet. People love a comeback story, and I really believe there is something here [at Wish] — there is a value proposition and [an opportunity] to align with consumers.

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Retail TouchPoints

JANUARY 12, 2024

This steady growth is being driven by an increasing number of social media users (expected to reach 5 billion worldwide this year) and the emergence of the “creator economy,” with influencers playing a significant role in promoting and selling products to their audiences. With its growing audience, which currently stands at 1.7

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Independent Retailer

MARCH 17, 2022

New challenges are on the horizon for e-sellers, and Kenny Tsang, Managing Director of PingPong Payments , touches on how online merchants can prepare for the shift in consumer spending and stay afloat. In this way, merchants will not only keep their businesses afloat, but tap into new opportunities for growth.

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Store Growers

JUNE 3, 2022

Advertisers use Google Merchant Center to connect their product feed to Google Ads. But Google Merchant Center offers a ton of other features on top of that. Advertisers can connect product reviews, and add their promotions with their Shopping Ads, among other things. What are Google Merchant Center Programs?

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Inside Retail

AUGUST 1, 2022

Although both superapps boast a number of digital services, the main business lines are e-commerce, on-demand services (primarily ride-hailing and food delivery) and fintech (financial services, consisting mainly of e-payment systems). At that time, three players – Tokopedia, Lazada, and Bukalapak – owned the market.

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Retail TouchPoints

NOVEMBER 13, 2023

And when the student loan repayment moratorium ends, that means even less disposable income for consumers to spend on discretionary goods and services. As Art Hogan, Chief Market Strategist at B Riley Wealth, noted in Reuters , “The consumer is still alive and well, but clearly more price conscious this year than last.”

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