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Guest Post: How to Ensure PCI Compliance in Your Call Center?

Hyken

Tom Laird is the Founder and CEO of Expivia , a USA-based, 500+ seat omnichannel contact center located in Pennsylvania. Payment Card Industry Data Security Standard (PCI-DSS) is a security standard for businesses handling major credit cards that are aimed at reducing fraud. What Is PCI-DSS Compliance? .

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The Future of Retail in the New Era of Risk

Retail Prophet

Indeed, the entire global shipping industry had seemingly run aground – if only metaphorically – as dock workers at many of the world’s largest ports reeled with the effects of the virus. Fully half of the factories in Britain at the time were for cotton production. Less than 200 years earlier, a similar breakdown played out.

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Jason & Scot Show Episode 300 – Goodwill Finds CEO Matt Kaness

Retail Geek

In this interview, we cover the sale of ModCloth to Walmart, Matts’s subsequent work at Lucky Brand and Afterpay, and his new role as CEO at Goodwillfinds. Matt was formerly on episode 79 , when he was CEO of Modcloth, which later sold to Walmart.