Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. She credited solid partnerships with courier services such as DoorDash and Uber in making these goals achievable.

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Payment Services Fulfillment Store Operations Point of Sale 227

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. location, with additional locations getting the upgrades later this year.

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Checkout Payment Services ATS Returns 280

365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

Payment Services 62

Payment Services Checkout Accounting Point of Sale 62

Retail TouchPoints

MARCH 4, 2024

This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? Is it Great Service or Great Financing Options? It goes without saying that great service is important.

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Finance Payment Services Consumer Shopping 265

Retail Minded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. Recent advancements include front end and back end responsibilities merging with ease, cloud based efforts supporting both in-store and online purchases, and mobile becoming increasingly popular to manage POS.

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Point of Sale Merchant Services Payment Services Shipping 98

Retail TouchPoints

JULY 8, 2022

For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility. Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer.

Merchant Services 241

Merchant Services Payment Services Point of Sale Checkout 241

Inside Retail

NOVEMBER 22, 2023

The danger facing the retail sector is year-long and growing, as revealed in the just-released Trustwave Threat Intelligence Briefing: The 2023 Retail Services Sector Threat Landscape. These groups have a deep arsenal of well-tried hacking tools at their disposal to gain access, move laterally inside their target, and then exfiltrate data.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Rain Pros

MARCH 17, 2023

As of June 1, 2023 QuickBooks Desktop will no longer be available for sale. And on October 4, 2023 QuickBooks Point of Sale will end operations. They also suggest that POS users, “…explore other point of sale solutions to determine what works best for your business.”

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Point of Sale Payment Services Specialty Retailers Jewelry 52

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

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Payment Services Checkout Fulfillment Kiosk 338

Retail TouchPoints

MARCH 17, 2021

Online payment processing company Stripe has raised $600 million in Series H funding, nearly tripling its valuation in under a year to $95 billion , according to data from Pitchbook. Of the 42 countries in which Stripe operates, 31 are in Europe. We’re laser focused on helping ambitious businesses grow faster.

Payment Services 159

Payment Services Finance Planning Management 159

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. It manages our BOPIS component.

Inventory Management 250

Inventory Management Management Fulfillment Supply Chain Management 250

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Frank Mayer

APRIL 21, 2022

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. With this rise in interest comes more inquiries about everything from payment options and ADA compliance to software integration. Should I consider self-service for my business?

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Kiosk Payment Services Outdoor Point of Sale 84

Star Miconics

OCTOBER 6, 2023

But what does it mean for your cannabis business regarding the necessary point-of-sale (POS) hardware for selling at farmers markets? Not only does it streamline business operations, making sales swifter and more efficient, but it can also enhance the overall customer experience. It’s a win-win.

Payment Services 97

Payment Services Marketing ATS Checkout 97

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Ultimately, infrastructure designed for the cloud is a poor fit for the edge, and vice versa.

Payment Services 259

Payment Services Customer Experience Promotions Point of Sale 259

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Innovations have slowed since then, but edge computing will usher in a new wave of personalization and self-service for modern shoppers.

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Payment Services Inventory Management Checkout Loss Prevention 213

Star Miconics

APRIL 20, 2022

If you are a dispensary owner, you will undoubtedly consider starting a cannabis delivery service for your customers. Software that helps you create an online store, allows for online ordering, accounts for inventory management, and integrates with the proper point-of-sale (POS) hardware is a must-have to assist your delivery aims.

Payment Services 98

Payment Services Point of Sale Inventory Management Management 98

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

Merchant Services 197

Merchant Services Payment Services Point of Sale Consumer 197

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Mattle is Retail and Distribution Leader – North America and Global Client Advocate at WTW.

Payment Services 247

Payment Services Wholesale Store Layout Inventory Management 247

Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. Tractor Supply Co. , You get the drift.

Sporting Goods 233

Sporting Goods Payment Services Shrinkage Point of Sale 233

Star Miconics

DECEMBER 14, 2023

Payment technology is rapidly transforming, presenting new challenges and opportunities for businesses and consumers alike. In the newest episode of the Rising Stars Podcast, “ New Dimensions in Payment Tech Evolution ,” host Kate Orara discusses payment tech with Heather Philpott, Director of Supplier Services at ScanSource.

Payment Services 52

Payment Services Point of Sale Customer Experience Management 52

Retail TouchPoints

AUGUST 3, 2022

Also known as a point-of-sale loan, BNPL splits a purchase into multiple equal payments, with the first payment usually due at checkout and subsequent payments billed to a credit or debit card. The global market for BNPL services was $125 billion in 2021 and is expected to reach $3.2 trillion by 2030.

Payment Services 238

Payment Services Finance Point of Sale Checkout 238

Retail TouchPoints

MAY 31, 2023

Shinola and Filson will modernize their in-store experiences with mobile POS, order management and store inventory solutions from NewStore. Associates will be equipped with iPhones that will allow them to access real-time data, assist customers more efficiently and process transactions from anywhere on the store floor.

Payment Services 202

Payment Services Jewelry Outdoor Accessories 202

Retail TouchPoints

JULY 27, 2020

Smooth Operators Appeal Online And Off. Whether click-to-pay for e-Commerce or contactless payments for traditional commerce, efforts to improve online and offline checkout experiences did not originate with COVID-19. Offline, contactless payments also provide two critical functions to physical stores that have remained open.

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Retail Trends Payment Services ATS Checkout 178

365 Retail

FEBRUARY 1, 2024

Now more than ever, the finer details of a business, such as the payment terminal, can be the difference between a good and an average shopping experience. This is where SoftPoS has emerged as a game-changer, eliminating long standing obstacles by allowing merchants to harness the power of NFC-enabled devices already at their fingertips.

Payment Services 52

Payment Services Merchant Services Consumer Point of Sale 52

Retail TouchPoints

MARCH 18, 2024

The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations.

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Checkout Payment Services Store Operations Customer Experience 207

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Better security hygiene and processes can help close the gap. Active Directory (AD).

Payment Services 247

Payment Services Accounting Point of Sale Checkout 247

I Vend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. billion (USD) in 2022 and is estimated to grow at 11.1% The sale is saved, and both retailer and the customer are happy.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

Payment Services 228

Payment Services Checkout Inventory Management Customer Experience 228

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Now, they have the added appeal of more hygienic shopping as well.

Payment Services 299

Payment Services Checkout Customer Experience Point of Sale 299

Retail TouchPoints

JUNE 29, 2022

Depending on if your location is accessible from the street, operating inside of a mall, a supermarket or even an airport, your security design should reflect this location. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Payment Services 259

Payment Services Point of Sale Loss Prevention Management 259

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. All of the retailer’s sales are automatically tracked in one place allowing inventory across all channels to be updated the instant a sale occurs.

Payment Services 130

Payment Services Accounting Promotions Point of Sale 130

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

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Checkout Payment Services ATS Location 240

Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” Yes, self-checkout machines, as they operate today, may offer more opportunities to accidentally, or intentionally, make off with extra products or pay less than what is owed.

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Checkout Payment Services Consumer Kiosk 197

I Vend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. billion (USD) in 2022 and is estimated to grow at 11.1% The sale is saved, and both retailer and the customer are happy.

Payment Services 52

Payment Services Point of Sale Inventory Management Checkout 52

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Traditional Inventory: Beyond the Basics Operational Dynamics: Retailers purchase products in bulk, store them, and then ship them out as orders come in.

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Drop-Shipping Shipping Merchant Services Payment Services 98