Retail TouchPoints

AUGUST 15, 2022

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Be Transparent About Inventory Challenges .

Drop-Shipping 202

Drop-Shipping Shipping Outdoor Customer Retention 202

365 Retail

SEPTEMBER 17, 2023

From implementing an advanced Point of Sale (POS) system that integrates seamlessly with your inventory management, to employing AI technology for personalised marketing, the digital tools at your disposal are diverse. By understanding peak shopping times, you can adjust staffing levels accordingly.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Cisco Retail

DECEMBER 15, 2021

Even better is trying your hand at performing some of their tasks, guided by their supervision and encouragement. That’s how the Cisco STEM Shadow Program works for scores of high school sophomore and junior students who have engaged in the 3- to 4-week summer program. The shadow program started at Cisco in 2009.

Employee Engagement 111

Employee Engagement Returns Marketing Promotions 111

Wiser

JULY 25, 2022

Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. Customer emails (for onboarding, promotions, and the like). 2: Automate as Much as Possible. Sales data collection. 3: Know Your Flaws.

Employee Engagement 148

Employee Engagement Target Market Consumer Management 148

365 Retail

JULY 13, 2021

This problem has suddenly become real and the on/offline channel split looks like it will never return to the way it was. In 2006, the Office for National Statistics put online sales as a percentage of total retail sales at under 5% but now shows that figure has risen to just under 30% in April 2021. Store communications.

Payment Services 52

Payment Services Visual Merchandising Employee Engagement Management 52

Indigo 9 Digital

MARCH 11, 2022

At a time when retailers are fighting supply chain issues, rising inflation and having to implement and often defend COVID-19 protocols the customer experience can be lost along the way. Instead, a better customer experience would be not to place so much emphasis on closing the sale at all. Sephora does an excellent job of this.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Inside Retail

JULY 13, 2023

Wellbeing-aligned benefits Everyone’s needs are different, so services and benefits should be adaptable to their unique needs at various life stages, and effectively curtail stress and anxiety. Subsidising psychological services or specific medications could be beneficial for some employees.

Promotions 130

Promotions Returns Employee Engagement Management 130