365 Retail

SEPTEMBER 17, 2023

In a constantly evolving sector, retail managers are tasked with keeping pace with the latest trends and ensuring their business achieves success and stability. This entails a deep understanding of the various facets of retail operations, from inventory management to customer service.

Management 52

Management Inventory Management Store Layout Employee Engagement 52

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years. Canada and Europe over the next three years.

Employee Engagement 262

Employee Engagement Checkout Store Operations Fulfillment 262

Retail TouchPoints

MAY 17, 2023

The economic fallout from the pandemic has had a profound impact on the labor market and society. To maintain inclusivity, managers in multigenerational workforces should anticipate the diverse needs of all employees — from Gen Z to Baby Boomers. According to the U.S. in February 2020.

Returns 296

Returns Employee Engagement Management Marketing 296

Retail TouchPoints

OCTOBER 31, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Put managers front and center. That is why Brown believes managers also should provide ongoing recognition and positive feedback.

Employee Engagement 263

Employee Engagement Store Operations Consumer Management 263

Inside Retail

APRIL 26, 2024

Our 2024 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. We gained customers’ trust through our legendary service, which is still unmatched to this day – one customer, one experience at a time.”

Employee Engagement 147

Employee Engagement Shipping Shopping Marketing 147

Mass Relators

JUNE 20, 2022

With more than 18 years of experience in strategic global sourcing, product development, manufacturing and international operations management, Li plays a significant role in DG’s nonconsumable initiative, health care and other product sourcing initiatives, the company said.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Retail TouchPoints

MARCH 3, 2023

Today’s retail environment is challenging — whether it is price pressure from discounters, market disruption from online players, increased price transparency for shoppers or changing macroeconomics. When executed well, these experiences enable businesses to differentiate themselves and gain a sustainable market advantage.

Consumer 227

Consumer Customer Experience Fulfillment Employee Engagement 227

Inside Retail

AUGUST 14, 2023

Price and value are at the forefront of everyone’s minds. Too often CX is viewed in a vacuum, created by the marketing and customer teams to reflect the unique ways your brand delivers. Translation to those at the coalface can be lacking. How do you currently communicate your CX to your employees?

Customer Experience 130

Customer Experience Employee Engagement Marketing Management 130

Retail TouchPoints

DECEMBER 20, 2023

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. With every conversation, my goal is simple: to have candid and at times challenging conversations around some of the industry’s hottest topics and trends.

Advertising 231

Advertising Store Operations Merchant Services Wholesale 231

Retail TouchPoints

APRIL 28, 2023

Digitization has overhauled much of the business world, and in departments like finance or marketing you’d find most employees are hooked on apps that serve up-to-date information on the status of their programs and connect them with others on their team for real-time collaboration.

Finance 239

Finance Employee Engagement Supermarket Management 239

Inside Retail

FEBRUARY 9, 2022

And as brands rethink the role of the in-store experience accordingly, they must also recognise the role of ‘back-stage’ teams and employees as a differentiator. A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

Retail TouchPoints

MAY 27, 2022

Consumers visiting brick-and-mortar stores, particularly those in the market for big-ticket items, want store associates both to help them understand exactly what they’re paying for and connect them with the model that fits their needs and budget. for associates at several large consumer electronics retailers.

Employee Engagement 258

Employee Engagement Point of Sale Consumer Management 258

Retail TouchPoints

JUNE 27, 2022

They are product experts, conversing with countless consumers a day where their recommendations and guidance carry meaningful weight with customers — at the point of purchase. Challenges of Digital Marketing. For every $92 spent on marketing, only $1 is converted to a sale.

Advertising 256

Advertising Employee Engagement Consumer Marketing 256

Retail Focus

OCTOBER 21, 2022

UK retailers are at the sharp end of rapid digital transformation as they race to keep pace with shifting customer demands but many of the UK’s leading brands are struggling to adapt, according to groundbreaking new research. 89% of those surveyed work at companies where the annual IT budget exceeds £1m. Study background.

Employee Engagement 239

Employee Engagement Customer Experience Marketing ATS 239

Retail TouchPoints

JULY 6, 2020

In essential positions, where employees work at grocery stores, pharmacies or health care facilities, these individuals put themselves at risk daily simply through continued public contact rather than staying safe at home. Many would rather not be at work regardless of their paycheck. .

Employee Engagement 149

Employee Engagement Customer Experience Returns ATS 149

Retail Focus

JANUARY 10, 2022

This includes anything from at-a-glance top-line trends to drilling down into significant growth metrics. Andrew Dunbar, General Manager EMEA of global digital consultancy Appnovation. This allows employees to act promptly, encouraging them to become proactive and empowered participants in the datasphere.

Employee Engagement 244

Employee Engagement Supermarket Location Management 244

Inside Retail

JULY 7, 2022

In markets as far apart as Australia, the US and Malaysia, there are more retail job openings than people willing to fill them, leading to stiff competition in the recruitment of staff. Currently, it is a candidate’s market. In a tight labour market, retaining staff is just as important as hiring new workers. “We

Employee Engagement 130

Employee Engagement Marketing Management Fashion 130

Retail TouchPoints

MARCH 11, 2022

In fact, over the last 18 months, retailers have experienced a 17-point decline in customer satisfaction (CSAT) related to product availability and a 14-point drop in CSAT related to employee assistance, according to a Medallia Insights study of more than 85 global retailers. Employee Experience + Customer Experience = Brand Experience.

Customer Experience 270

Customer Experience Employee Engagement Promotions Outdoor 270

Retail TouchPoints

MARCH 21, 2022

5G can Drive Consumer Engagement. 5G is expected to be a powerful catalyst to disrupt retail operations, from optimizing warehouses and supply chain management to transforming the in-store customer experience through personalization and product engagement. Mark Tina is VP of Sales for Verizon Business , Eastern Region.

Payment Services 252

Payment Services Checkout Supply Chain Management Customer Experience 252

Hyken

AUGUST 18, 2023

This week, we feature an article by Koichumanov Erkinbek, Product Marketing Manager at Intelogos , an employee well-being and AI performance management platform. He writes about how AI technologies support customer satisfaction and employee well-being. He is an expert in marketing technology and SaaS.

Employee Engagement 52

Employee Engagement Customer Experience Management Marketing 52

Inside Retail

JANUARY 26, 2023

Recruiting is marketing Recruitment is the fastest and most impactful way to change culture. Help shape recruitment with a marketing approach: Create an offer that describes the job plus business culture; If your business already has a ‘great culture’ how do you prove this? Avoid overstretching your team.

Employee Engagement 130

Employee Engagement Planning Target Market Advertising 130

Inside Retail

OCTOBER 5, 2022

The pandemic brought new workplace challenges to the fore, while employee concerns about mounting workloads, constant change and expectations about always being contactable outside work continue to rise. Research revealed that people worked longer hours at the start of the pandemic. Employee-choice market.

Planning 240

Planning Employee Engagement Marketing Management 240

Inside Retail

FEBRUARY 15, 2022

People leaders will be considering how these market conditions can be harvested in a sustainable way. In the short term, it will be important to engage and prepare teams adequately for what’s ahead, and to generate excitement about what can collectively be achieved. This generates maximum impact for comparably low cost.

Fulfillment 246

Fulfillment Management Employee Engagement Returns 246

Mass Relators

OCTOBER 14, 2023

LaTanya Langley has been appointed to the newly created post of chief people and legal officer at Edgewell Personal Care Co., Through his senior leadership roles in commercial, general management and now, HR, John was instrumental in the success of nearly every major strategic initiative since Edgewell became an independent company in 2015.

Employee Engagement 52

Employee Engagement Planning Management Marketing 52

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Inside Retail

MAY 19, 2022

This week, we shine a spotlight on Anthony Tripodo, commercial manager at Coles Media. Describe a regular day for you at work. I’m currently working as the commercial manager in the newly forming Coles Media Centre of Excellence Team. You started your career at Coles as a graduate. What’s your dream role?

Supermarket 130

Supermarket Management Marketing Employee Engagement 130

Mass Relators

MARCH 31, 2024

. — Dollar General has promoted 18 executives to new roles at the company. Throughout her 12-year tenure at DG, Allen has led the Company’s strategy to attract and retain talent across her numerous HR roles, including organizational development, talent acquisition, corporate HR and retail HR.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Cisco Retail

MARCH 8, 2022

Many are still investing in health and safety measures for their employees while managing supply chain bottlenecks. These developments have also created pressure on employees to work in conditions that put their physical and emotional health at risk. Administrative management. In the U.S.

Employee Engagement 93

Employee Engagement Management Location Customer Experience 93

Inside Retail

AUGUST 23, 2021

Retail veteran David Briskin has enjoyed a long, successful career in Australian fashion, from founding accessories brand Mimco to being at the helm of Sass & Bide for several years and chairing the Melbourne Fashion Festival. Now, he’s a director at menswear label MJ Bale and a board member at not-for-profit Thread Together.

Fashion 246

Fashion Wholesale Accessories Marketing 246

Inside Retail

NOVEMBER 14, 2022

After all the events that have reshaped our employment landscape, the conundrum of the employment market continues. As a managing director of a recruitment firm, this is my outlook for hiring in 2023. Our ageing population is exiting the workforce at accelerated rates. Purpose at work . Next year will be no different.

Employee Engagement 130

Employee Engagement Management Consumer ATS 130

Indigo 9 Digital

MARCH 17, 2022

Jon Basalone, President of Stores at Trader Joe’s in 2019 said : “ we’ve been around for over 50 years, and we’ve never had layoffs. With a little more than 10% of Trader Joe’s employees being with the company for 10 years or longer Trader Joe’s knows what it takes to attract an retain talent. Trader Joe’s pays its employees well.

Employee Engagement 105

Employee Engagement Promotions Wholesale Supermarket 105

Inside Retail

JANUARY 8, 2023

The technology took you years to devise, add two years to bring it to market, and you’re looking at half a decade of hard-fought radical innovation. Fortunately, looking at the future of in-house innovation, you may only need a matter of days. Spending years working on an innovation before it hits the market is risky business.

Employee Engagement 130

Employee Engagement Returns Marketing ATS 130

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. 2 The research identified six guiding principles that retailers can apply in strategically planning for and managing the potential long-term effects of Covid.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

I Vend

DECEMBER 13, 2022

Promotions are an essential part of any retailer’s marketing toolkit, and never more so than during the holiday season. They’re very open to buying from new places – research from Google in Australia, for example, found that at Christmas, a massive 79% * of shoppers are open to buying from retailers that are new to them.

Promotions 95

Promotions Employee Engagement Checkout Returns 95

Cisco Retail

FEBRUARY 7, 2022

But, at the same time, it pushed the human mind to adapt, adopt, and define the new normal. It puts people at the center to connect and enable work styles, workspaces, and workflows. The goal is to create seamless employee engagement and deliver secure, compelling, inclusive work experiences.

Employee Engagement 145

Employee Engagement Management ATS Marketing 145

Storis

MARCH 11, 2024

My name is Jake Egan, and I am the Senior Manager of Consulting Services for STORIS, the leading home furnishings ERP solutions provider. Today, I lead our team of talented Project Managers who together conduct over 50 ERP implementations of home furnishings retailers annually. Let’s dive in!

Home Furnishings 52

Home Furnishings Management Accounting Planning 52

Wiser

JULY 25, 2022

Improving your sales team management. Automation allows your sales team more leeway to focus on their individual talents, leading to higher employee engagement, better consumer relationships, and eventually more overall sales. When looking at your sales process, it’s easy to lose sight of each individual step.

Employee Engagement 148

Employee Engagement Target Market Consumer Management 148