article thumbnail

American Girl, the Home Depot and Victoria’s Secret Among List of 2023 Brand Experience Award Winners

Retail TouchPoints

The winners were announced during an awards ceremony during the Retail Innovation Conference & Expo at McCormick Place in Chicago, bring executives across the retail realm together to celebrate their successes. Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards.

article thumbnail

5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. Consider the immersive 3D billboard Fortnite x Balenciaga launched in key markets to promote their partnership. Inflation and the threat of a recession are bringing discounts to the forefront.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. In 2022 consumers expect to see the option at checkout rather than find delight in it.

article thumbnail

Importance of Queue Management for Retailers and Other Physical Businesses

V Count

No matter how you look at it, long waiting times in queues cost you sales. According to several studies published by reliable data providers such as Statista, SurveyMonkey, The Market Research, and others, customers are more willing to wait in virtual lines, and the majority of shoppers abandon physical queues in less than five minutes.