Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 223

Visual Merchandising Customer Experience Consumer Location 223

Retail TouchPoints

OCTOBER 31, 2023

However, more risk-averse shoplifters (Sheepish Teens and Disgruntled Employees) could be deterred by lower shelves, sign-free windows or panopticon-like layouts in which people feel watched at all times. Be tough — but preserve the customer experience. This can reduce customer waits and frustration. Incorporate new tech.

Loss Prevention 252

Loss Prevention Sporting Goods Customer Experience Store Layout 252

Retail TouchPoints

JUNE 22, 2023

And despite having an incredibly loyal customer base, Anthropologie has focused on expanding its reach, especially among consumers in their late 20s through early 40s — and a few more as well. That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As

Visual Merchandising 254

Visual Merchandising Consumer Specialty Store Fast Fashion 254

Retail TouchPoints

NOVEMBER 7, 2022

As consumers work to check off their holiday shopping lists, many will be flocking to physical stores. Department stores, specialty retailers and luxury brands alike will display their holiday spirit using best-in-class design and storytelling strategies to draw these shoppers in.

Specialty Retailers 223

Specialty Retailers Department Stores Fashion Shopping 223

Retail TouchPoints

MARCH 20, 2024

Global design and consultancy organization Arcadis (formerly CallisonRTKL) recently worked with Saks to reinvent its West Coast flagship experience. but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences.

Specialty Retailers 261

Specialty Retailers Department Stores Consumer Advertising 261

VMS

DECEMBER 1, 2022

Stylish patrons seeking the latest fashions from shirtwaists to wing collars, and the finest of fabrics, flocked to an impressive roster of newly founded department stores including The John Wanamaker Store (designed by Daniel H. This illustration from an early 1900s issue is captioned, “The window gazer at work.”.

Merchant Services 104

Merchant Services Visual Merchandising Advertising Fashion 104

Retail TouchPoints

FEBRUARY 22, 2023

Mardi Najafi, Figure3: We’ve seen a shift in priorities over the course of the last five years or so, with the decrease in traffic to big anchor tenants in the mall – namely department stores – partly due to their late pivot to a seamless, omnichannel approach. It diluted the whole thing. But it has to be done very thoughtfully.

Consumer 289

Consumer Department Stores Shopping Clienteling 289