Retail TouchPoints

FEBRUARY 23, 2022

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. Do you ever think about the customer instincts at checkout? Get ready for a technology retouch. Expect the need for a crypto manager.

Payment Services 328

Payment Services Checkout Telecommunications Social Commerce 328

Inside Retail

OCTOBER 5, 2021

The social-commerce app matches women with a contributor sharing a similar body type who can guide them on the best styles to suit their physical characteristics. Kelly Miller, general manager of retail at Mirvac, said the partnership will provide opportunities to bring digital and physical communities together. “As

Fashion 246

Fashion Social Commerce Telecommunications Returns 246

Retail TouchPoints

APRIL 22, 2024

However, as retail landscapes evolved and consumer demands became more sophisticated, this linear approach showed limitations. At the heart of non-linear CX is AI with its conversational and generative capabilities. Matt Whitmer is the Chief Revenue Officer and SVP of Marketing at Mosaicx , a leading conversational AI provider.

Customer Experience 306

Customer Experience Telecommunications Checkout Marketing 306