ATS Clienteling Customer Experience Social Commerce 
Retail TouchPoints
JULY 29, 2021
As the company’s SVP and GM of Ecommerce, Bojanowski was at the center of the storm. The unique circumstances of the pandemic also led Sephora to what might have seemed at the time like an unlikely partnership with Instacart — one of the delivery platform’s first major deals beyond grocery.
Retail TouchPoints
NOVEMBER 18, 2020
The requirements for safe retailing under COVID are well understood — set up sanitation procedures, add signage to enforce social distancing and emphasize touchless commerce wherever possible. Challenge number one was how to craft and optimize an experience within those constraints.
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Retail TouchPoints
FEBRUARY 12, 2024
Unfortunately, with shopping easier than ever, the attack surface for cybercriminals who are always on the lookout for unique opportunities to scam people and steal their information is at an all-time high. Krishna Vishnubhotla is VP of Product Strategy at Zimperium.
Retail TouchPoints
JULY 9, 2020
However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In Source: Gucci).
Retail Minded
JULY 29, 2023
This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.
Retail Minded
JULY 29, 2023
This has led to the emergence of social commerce , where customers can connect with brands they identify with through various platforms. Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers.
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