Retail TouchPoints

JUNE 18, 2025

David’s Bridal is taking the next step toward fully integrating its ecommerce and store operations as it moves into a tech-driven, asset-light retail model.

Payment Services

Retail TouchPoints

OCTOBER 23, 2024

Technologies such as frictionless checkout systems or ‘Just Walk Out technology’ take a different approach. This method allows for the automatic billing of items taken off shelves without a traditional checkout process.

Consumer

Retail TouchPoints

JANUARY 12, 2025

Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

Sporting Goods

Retail TouchPoints

DECEMBER 5, 2024

Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? The POS should provide associates with real-time access to each customer’s history with the retailer, including all in-store and online purchases as well as active orders and loyalty status information.

Payment Services

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Planning

Retail TouchPoints

FEBRUARY 5, 2025

It provides a detailed view of the customers shopping process, helping retailers understand how customers interact with their brand at every stage. Cinnabon places its stores near mall entrances or busy areas, relying on the smell of freshly baked cinnamon rolls to draw people in.

Customer Experience

Retail TouchPoints

FEBRUARY 19, 2025

Whether its a high-profile fashion activation during an annual event like New York Fashion Week or a seasonal event, brands should structure their operations to: Build hype with limited product volume, increasing demand. Create a seamless purchasing experience, whether through mobile checkout, online reservations or exclusive memberships.

Fashion

Retail TouchPoints

MAY 14, 2025

Naturally, shoplifting is the first thing that comes to mind retail theft is common enough that most stores build an expected level of loss into their bottom line in the form of shrink. The risks at play are not theoretical they are quantifiable. Even on its own, customer data can reveal quite a bit.

Payment Services

Retail TouchPoints

JULY 11, 2025

They must guide users effortlessly from discovery to checkout, while fostering trust, loyalty and long-term engagement along the way. Experience has Overtaken Product At its core, user experience (UX) is the infrastructure of digital commerce. Can users quickly locate in-store availability?

Merchant Services

Inside Retail

AUGUST 12, 2025

What’s needed now is a step-change in how store operating models are designed, executed and sustained. While retail and manufacturing may look different on the surface, the fundamentals of how they operate are remarkably similar: Both rely on people, processes, infrastructure, systems and performance management to succeed.

Shrinkage

365 Retail

JULY 3, 2025

AllSaints, the global contemporary fashion brand, has launched a new flagship store at Bicester Village, the luxury shopping destination in Oxfordshire housing over 160 designer brands. The expanded 2,362 sq ft store is located on the ground floor within the Village Square, the main heart of Bicester Village.

Boutique

Retail TouchPoints

MARCH 25, 2025

Thats partly due to the move toward cloud-based solutions, which enable a consistency and scalability, and more cost-effective use of resources to make things happen in the store, said Lee Holman, Lead Retail Analyst at IHL Group in an interview with Retail TouchPoints. non-mechanical) systems were introduced in retail?

Merchant Services

Retail TouchPoints

NOVEMBER 5, 2024

The first thing that we really focus on is being brilliant at the basics,” said Jill Pavlovich, SVP of Digital Shopping Experiences at Albertsons , speaking at a conference earlier this year. debut at The Marketplace at Factoria in Bellevue, Wash. Asian-themed supermarkets also are raising their profile.

Supermarket

365 Retail

NOVEMBER 7, 2024

GRIDSERVE has opened its fourth Electric Forecourt® at Junction 7 of the A1(M) on the Knebworth Estate in Stevenage, introducing a brand-new Little Fresh store powered by Amazon’s Just Walk Out technology. The Little Fresh store operates by allowing visitors to tap a payment card or smartphone wallet at entry.

Payment Services

Retail Gazette

MARCH 25, 2025

“We are relatively bullish on the action we can do, but at this point of the year, we prefer to be relatively cautious on the market,” he says. Green shoots at the end of the year Garnier has been vocal that the challenging macroeconomic and consumer backdrop has weighed on the group’s bottom line in the past year.

Drop-Shipping

Retail TouchPoints

APRIL 30, 2025

The in-store experience is increasingly becoming an extension of the online shopping experience, a canvas for storytelling, a stage for education and a connecting point between omnichannel experiences. At Front Row, weve seen firsthand how brands that embrace this evolution not only stay relevant but thrive in this new era.

Visual Merchandising

365 Retail

FEBRUARY 24, 2025

Streamlined Shopping Experience: Simple, Fast, and Convenient The most remarkable aspect of contemporary online vape stores is their hassle-free shopping process. Stores use superior search options alongside detailed descriptions and exceptional image quality to enable customers to make quick decisions.

Accessories

Retail TouchPoints

JULY 15, 2025

The task demanded intense coordination not only internally but with a vast network of external partners: government agencies at both federal and state levels, payment processors grappling with new requirements and grocery retailers, many of which had never seriously considered integrating EBT payments into their digital operations.

Payment Services

I Vend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. Construction sector retailer TYM Forest , whose integration with MS Business Central 365 has delivered reduced downtime and faster checkout.

Payment Services

Retail TouchPoints

MAY 21, 2025

The alternative is processing this data at the edge, right there in the store. However, this introduces new challenges around managing and updating these systems at scale. What happens when AI models across all 500 stores need to be updated? Just look at the reality of other retail tech trends, like digital signage.

Checkout

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

Checkout

Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. The retailer is focused on improving the store experience, where “everything begins and ends for our customers,” said Vasos during the May 2024 call.

Checkout

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By

Checkout

Retail TouchPoints

MAY 30, 2024

Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt.

Checkout

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. The technology uses AI-powered computer vision and deep-learning techniques, including generative AI, to determine who took what in a retail environment.

Checkout

Retail TouchPoints

MAY 9, 2022

Mashgin , a self-checkout solution powered by AI and computer vision, has raised $62.5 million in Series B funding at a $1.5 The Mashgin solution speeds checkout by reading multiple items simultaneously, although it requires shoppers to set their purchases down on the countertop devices’ base to operate.

Checkout

Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout

Retail TouchPoints

SEPTEMBER 8, 2021

Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. The Growth of Self-Checkout . Self-checkouts have been prevalent in retail stores across America since the early 2000s. Checkout-Free Stores . Security cameras and AI.

Checkout

Retail TouchPoints

AUGUST 23, 2023

For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations.

Checkout

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. You should be capable of easily opening up autonomous shops, and it needs to be cost-effective.”.

Payment Services

Retail TouchPoints

SEPTEMBER 4, 2024

Amazon ’s Just Walk Out (JWO) cashierless technology has found a welcoming home in sports stadiums, a trend that will continue this fall, with a total of 14 new stores joining those already in place at Lumen Field in Seattle and Commanders Field outside Washington, D.C., as well as Baltimore’s first JWO store at M&T Bank Stadium.

Payment Services

Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

Checkout

Retail TouchPoints

MARCH 29, 2023

Inventory needs to be carefully sorted between the front and backroom, and each store needs to have a clear view of inventory to ensure customers aren’t disappointed by an out-of-stock. “At Additionally, the use of RFID will help Perry Ellis better get a more granular understanding of what products are selling in what stores.

Checkout

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years.

Employee Engagement

Retail TouchPoints

SEPTEMBER 19, 2023

Instacart has made its initial public offering (IPO), pricing its stock at $30 per share and valuing the grocery delivery and technology company at approximately $10 billion. The IPO valuation represents a significant decline from early 2021, at the height of the COVID pandemic, when Instacart raised funding at a $39 billion valuation.

ATS

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

Checkout

Retail TouchPoints

DECEMBER 13, 2021

The Worcester R e d Sox (the Triple-A affiliate of the Boston Red Sox) has teamed up with Standard AI to open an autonomous fan store at the team’s newly constructed stadium, Polar Park. Fans enter the store, grab the items they want and then, using the Standard AI checkout app, simply tap their phone to walk out.

Shopping