#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience
Retail TouchPoints
AUGUST 30, 2021
After leaving the wholesale business, the couple opened Service Merchandise, Inc., At its peak, the company achieved more than $4 billion in annual sales. Let’s get real, it’s 2021 and the future is on our phones, and in the hands of robots –– or at least humans with high tech wearable gear. Gabe Grifoni is CEO of Rufus Labs.
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