Retail TouchPoints

FEBRUARY 21, 2023

Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. 5G provides an alternate method to keep the store connected at all times. 5G can reduce wasted time and prevent inventory shrinkage, providing retailers with cost savings.

Sporting Goods 229

Sporting Goods Payment Services Shrinkage Point of Sale 229

Frank Mayer

JANUARY 14, 2022

“When the shelter-in-place orders first took effect, delivery services like Instacart and Uber Eats boomed and programs like curbside pickup and BOPIS were essential,” says Cheryl Lesniak, Director of Marketing at Frank Mayer and Associates, Inc. And, at this point, it’s no longer a desire, but an expectation. Autonomous Checkout.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Retail TouchPoints

AUGUST 30, 2021

At its peak, the company achieved more than $4 billion in annual sales. This process was altered in the late 1980s to allow customers to place their own orders on a number of self-service computer kiosks named “Silent Sam,” which the company later renamed “Service Express.” Gabe Grifoni is CEO of Rufus Labs.

Payment Services 261

Payment Services Shopping Jewelry Shrinkage 261

Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. According to SITA, by 2024 88% of airports are expected to be equipped with check-in kiosks and 59% will have automated border control. Before relocating to Hunt Valley, Md.

Payment Services 223

Payment Services Kiosk Marketing Shrinkage 223