Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. The post Planning to sell online in the US?

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Planning Shipping Returns Customer Retention 290

Inside Retail

MARCH 5, 2024

We responded by ensuring affordability was at the forefront for the customer. Housing affordability is at its lowest in decades and will continue to make the wallets of Australians thinner. In 2024, another Plan and Order Point will open in Cannington, south of Perth, for customers to get one-to-one, expert planning advice.

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Planning Shopping Home Furnishings Payment Services 130

Inside Retail

AUGUST 22, 2021

And it would come at a time when some long-running department stores are closing up shop. An online marketplace such as Amazon fulfills this role remarkably efficiently, and arguably better,” former Myer CEO Richard Umbers told Inside Retail. In April, Amazon opened a hair salon in London. So what could be driving the move?

Department Stores 246

Department Stores Planning Checkout Fulfillment 246

Retail TouchPoints

FEBRUARY 8, 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The next new franchise store, scheduled to open this spring, will be in Tempe, Ariz.,

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Planning Location Checkout Marketing 206

Inside Retail

MARCH 24, 2024

These enhancements include the introduction of checkout rates, shipping strategies, auto-split, ODBC support and custom labels. This release will include additional features for the high-volume plan, designed to streamline fulfilment processes and offer comprehensive delivery options for organisations with high delivery volumes.

Merchant Services 130

Merchant Services Drop-Shipping Checkout Fulfillment 130

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Planning Checkout Finance Returns 182

Retail TouchPoints

SEPTEMBER 1, 2023

JCPenney is upgrading merchandising tools and supply chain operations to improve product availability as well as the overall fulfillment experience. It’s all about getting the right product to the right customers at the right time,” Rosen said. Merchandising and supply chain optimization.

Planning 206

Planning Merchant Services Inventory Management Consumer 206

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

APRIL 30, 2024

As for concertgoers at these same venues, over half of U.S. In some sections at SoFi, you can even order online and have food and drinks delivered right to your seat. Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide.

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Checkout Customer Experience Merchandise Store Consumer 230

Retail TouchPoints

MARCH 22, 2024

Now, when DoorDash customers with an eligible address in Christiansburg place a qualifying order from the Wendy’s located at 2355 N. Franklin Street, they’ll see the option to have their meal delivered by drone on the checkout page. DoorDash and Wing plan to expand the pilot to other U.S. locations later this year.

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Merchant Services Fulfillment Checkout Location 162

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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Payment Services Checkout Fulfillment Kiosk 332

Retail TouchPoints

AUGUST 28, 2023

“For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. In fact, 74% of associates’ time is on non-checkout functions. 22, 2023 briefing.

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Returns Fulfillment Shipping Checkout 209

Inside Retail

JUNE 1, 2021

Dymocks’ three-year plan will see the bookstore chain add another 20+ retail outlets to the network. CEO Mark Newman told Inside Franchise Business Executive there will be a mix of suburban and regional locations in the new store plan which will spread the book chain further into the north of the country.

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Planning Checkout Fulfillment Location 130

Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years. Canada and Europe over the next three years.

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Employee Engagement Checkout Store Operations Fulfillment 256

Retail TouchPoints

JULY 21, 2020

Walmart Canada is planning a $3.5 Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers. The equivalent in U.S.

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Fulfillment Payment Services Beauty and Health Checkout 223

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement. reads the company announcement.

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Merchant Services Payment Services Shopping Checkout 238

Retail Focus

APRIL 18, 2024

This solution allows retailers and brands to take ownership of post-sale communications and deliver branded delivery updates as well as customer engagement and re-targeting opportunities at the moment shoppers are most likely to engage with branded communications, between checkout and delivery.

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Management Fulfillment Checkout Promotions 147

Retail Focus

MAY 1, 2024

The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., At Foot Locker , the retail store experience is the heart of sneaker culture. continues to progress against its Lace Up Plan, which was introduced in March 2023. President and Chief Executive Officer. “As

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Store Layout Checkout Shopping Planning 147

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers.

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Shipping Fulfillment Checkout Fashion 296

Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Amazon said it plans to expand to additional retailers and cities around the country in the months ahead.

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Merchant Services Fulfillment Checkout Location 238

Inside Retail

FEBRUARY 5, 2024

As we venture into 2024, Australian retailers stand at the crossroads of evolving consumer behaviours, economic uncertainties, and technological advancements. Surprisingly, over a third of global shoppers planned to start their shopping before the official Black Friday kickoff, according to ShipStation’s Peak Season survey.

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Shipping Fulfillment Returns Accounting 130

Retail TouchPoints

AUGUST 2, 2023

Amazon Fresh sent an email to customers noting that non-Prime members in 12 key markets will be able to get an assortment of national brands, local brands and private label brands delivered right to their doorstep at the same low prices. For this first launch phase, the service will be available in Austin, Texas; Boston; Charlotte, N.C.;

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Checkout Consumer Shopping Marketing 176

Mass Relators

JANUARY 26, 2023

. — Buoyed by record membership growth, Sam’s Club on Thursday announced plans to open more than 30 new clubs across the country, starting with a unit in Florida that is slated to open next year. The new clubs will be approximately 160,000 square feet, larger than most current locations.

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Planning Fulfillment Shipping Location 52

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “Our

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Clienteling Inventory Management Checkout Fulfillment 156

Retail TouchPoints

OCTOBER 25, 2023

Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season. Walker advises retailers to start small, because gift-giving consumers are often shopping at retailers that are unfamiliar to them.

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Customer Experience Returns Checkout Shopping 314

Retail TouchPoints

DECEMBER 18, 2020

Originally a multi-year plan, the project turned into a six-month sprint supported by Bold Commerce. We’re lucky in that COVID-19 didn’t make our plans, it just forced us to make very quick decisions,” Ian Rosen said in an interview with Retail TouchPoints. “We Photo courtesy of Harry Rosen.

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Payment Services Checkout Customer Experience Planning 312

Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

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Checkout Returns Shipping Promotions 177

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. The company sees itself sitting squarely in the center of the pack, catering primarily to mid-size businesses with $1 to $50 million in online revenue.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Inside Retail

MARCH 7, 2024

The brand was co-founded in 2014 by best friends Sarah Miller and Jessie Gargan, who were 23 and 26, respectively, at the time. They had met five years prior when Gargan hired Miller as a Christmas casual at Sportsgirl. It has also enabled the brand to ship from store if an item is out of stock.

Boutique 130

Boutique Apparel Fashion Wholesale 130

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once. A Look at the Market.

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Fulfillment Checkout Store Layout Consumer 267

Retail TouchPoints

JUNE 9, 2022

All new program members start at Silver status, receiving 5% off every purchase (excluding alcohol, tobacco, magazines and Apple, Beats and Bose electronics products). During the past two years, Hudson has been enhancing its offerings with self-checkout technology and new store designs.

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Checkout Shopping Location Planning 307

Retail TouchPoints

AUGUST 30, 2023

The Index reveals that 33% offer help via SMS, 63% send cart abandonment reminders and 64% offer customer service assistance during checkout, including live chat, phone, email and click-to-call, which can convert an ordinary experience into a pleasant and helpful one that a customer will remember. Tip 3: Optimize navigation and search.

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Checkout Shipping Customer Experience Point of Sale 211

Retail TouchPoints

JUNE 1, 2022

In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” As Target CEO Brian Cornell said, “Our stores are at the very center of our strategy.” Checkout is moving to frictionless. Buying groceries online peaked in March 2021, at $9.3 The bad news?

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Checkout Location Shopping Consumer 294

Inside Retail

JUNE 2, 2021

On Thursday morning, the heads of Wesfarmers’ retail businesses, Bunnings, Kmart, Target, Catch and Officeworks, presented their growth strategies to investors at the company’s annual strategy day. It plans to open the first Adelaide Tools store outside of South Australia in Western Australia in the first half of FY22. “A

Department Stores 246

Department Stores Checkout Management Fulfillment 246

365 Retail

APRIL 18, 2024

This solution allows retailers and brands to take ownership of post-sale communications and deliver branded delivery updates as well as customer engagement and re-targeting opportunities at the moment shoppers are most likely to engage with branded communications, between checkout and delivery.

Management 105

Management Checkout Fulfillment Promotions 105

I Vend

OCTOBER 10, 2023

Having the ability to predict the future, to know how shoppers are going to behave would make retailers as excited as a child finding a full Santa sack at the end of their bed on Christmas morning. Rapid checkout in store – for many shoppers, the experience is all about efficiency.

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Checkout Inventory Management Payment Services Returns 105

365 Retail

APRIL 30, 2024

This groundbreaking retail format, developed from detailed customer insights, includes a range of new features aimed at redefining the sneaker buying process. Communal Try-On Area: A newly designed area at the core of the store promotes the inclusivity of sneaker culture, offering a space for community engagement and shared experiences.

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Checkout Accessories Fulfillment Planning 69