Retail TouchPoints

JUNE 8, 2022

Convenience store operator Alimentation Couche-Tard has announced that is hiring for more than 25,000 positions at its more than 14,100 Circle K and Couche-Tard stores and support centers across North America, Europe and Asia. Canada and Europe over the next three years. Canada and Europe over the next three years.

Employee Engagement 268

Employee Engagement Checkout Store Operations Fulfillment 268

Retail TouchPoints

MARCH 21, 2022

Our Verizon Look Forward study shows that more than one in five adults anticipate that they will be using self-checkout (23%), contactless credit cards (24%) and contactless mobile payments (22%) more a year from now than they are today.

Payment Services 256

Payment Services Checkout Supply Chain Management Customer Experience 256

Inside Retail

JANUARY 8, 2023

Established in 2018, Morsl curates some 1000 fresh food, snacks, and drinks – including ready-to-eat meals, salads, and sandwiches – offered via a fully automated, self-checkout vending machine designed to look like a cafe. The company now offer coffee, hot beverages, pantry services, vending, catering, and employee engagement events.

Marketing 130

Marketing Employee Engagement Checkout Planning 130

Theatro

OCTOBER 6, 2022

Frontline employees are vital to a retailer’s operation. The quality of a customer’s experience is directly related to the level of employee engagement. This is clearly a perfect storm directly impacting employee engagement and customer experience across all retailers.

Employee Engagement 52

Employee Engagement Customer Experience Checkout Management 52

Inside Retail

NOVEMBER 1, 2021

It has been crazy and it’s been deeply satisfying, all at once. We’ve been working hard on transparency and trust, our employee engagement scores and buy-in is up and up and all that is important to driving change. You can’t drive change in an organisation where people aren’t engaged and aren’t buying into that.

Checkout 246

Checkout Visual Merchandising Shopping Employee Engagement 246

I Vend

DECEMBER 13, 2022

They’re very open to buying from new places – research from Google in Australia, for example, found that at Christmas, a massive 79% * of shoppers are open to buying from retailers that are new to them. Increase employee engagement by 20-30%. Increase customer satisfaction by up to 20%. Increase sales conversion by 10-15%.

Promotions 97

Promotions Employee Engagement Checkout Returns 97

Theatro

AUGUST 15, 2022

Jen worked at a large Southern retailer for over three years: longer than anyone except the department manager. She’d kept a smile on her face even when customers vented about stockouts or long checkout lines. Even daily huddles might not reach all your employees at once. Jen’s not alone.

Management 52

Management Checkout Planning Employee Engagement 52