Retail TouchPoints

JUNE 8, 2022

Cashiers likely won’t top the list of job openings though, at least in the long term — Alimentation Couche-Tard also recently announced plans to roll out self-checkout systems at 7,000 of its locations in the U.S., Canada and Europe over the next three years.

Employee Engagement 256

Employee Engagement Checkout Store Operations Fulfillment 256

Retail TouchPoints

MARCH 21, 2022

Our Verizon Look Forward study shows that more than one in five adults anticipate that they will be using self-checkout (23%), contactless credit cards (24%) and contactless mobile payments (22%) more a year from now than they are today.

Payment Services 248

Payment Services Checkout Supply Chain Management Customer Experience 248

Inside Retail

JANUARY 8, 2023

Established in 2018, Morsl curates some 1000 fresh food, snacks, and drinks – including ready-to-eat meals, salads, and sandwiches – offered via a fully automated, self-checkout vending machine designed to look like a cafe. The company now offer coffee, hot beverages, pantry services, vending, catering, and employee engagement events.

Marketing 130

Marketing Employee Engagement Checkout Planning 130

Theatro

OCTOBER 6, 2022

Frontline employees are vital to a retailer’s operation. The quality of a customer’s experience is directly related to the level of employee engagement. This is clearly a perfect storm directly impacting employee engagement and customer experience across all retailers.

Employee Engagement 52

Employee Engagement Customer Experience Checkout Management 52

I Vend

DECEMBER 13, 2022

Increase employee engagement by 20-30%. Step 4 – Application In a retail technology platform, the promotions engine is a part of the retail pos system, so retailers can be sure that promotions are applied automatically and consistently at the online or brick and mortar checkout. Increase customer satisfaction by up to 20%.

Promotions 97

Promotions Employee Engagement Checkout Returns 97

Inside Retail

NOVEMBER 1, 2021

We’ve been working hard on transparency and trust, our employee engagement scores and buy-in is up and up and all that is important to driving change. You can’t drive change in an organisation where people aren’t engaged and aren’t buying into that. We’ve changed a lot about what we value, what we talk about.

Checkout 246

Checkout Visual Merchandising Shopping Employee Engagement 246

Theatro

AUGUST 15, 2022

She’d kept a smile on her face even when customers vented about stockouts or long checkout lines. Jen dealt with staff shortages, long hours, extra workdays and added job responsibilities. But when she needed to answer a customer’s question and wasn’t able to reach anyone on her walkie-talkie, her frustration boiled over.

Management 52

Management Checkout Planning Employee Engagement 52